Partially — Propay is reporting degraded service.

Where does Uptimus get the official Propay status?

Uptimus reads the official Propay status source and normalizes its incidents, maintenance windows and component states. The links below let you verify the provider information directly. Propay Status Page: https://status.propay.com Propay Home Page: https://www.propay.com/en-US

Propay says it is up, but I am having issues. What could be wrong?

The official page may not yet reflect a new incident, the problem may affect only a small group of accounts or one region, or it may be local to your device, network, software or ISP. Check the affected components and community reports above, test another connection or device, and contact Propay support if the problem continues.

How can I check whether Propay is having issues?

Compare the normalized status and recent incidents on this page with the official provider source. Uptimus keeps official component changes, maintenance, community reports and recent incident details together so you can distinguish a broad outage from a local problem.

How to get notified about Propay outages?

Add Propay to your Uptimus workspace, then choose the event types and delivery channels you want to use. Depending on your plan and configuration, alerts can be sent by email, push, webhook or configured integrations for major outages, smaller issues, maintenance and recovery. If Propay exposes components, you can monitor all of them or restrict official alerts to the products your team uses.

Last checked Sep 8, 12:23 AM UTC

Propay status

Payment solutions for small businesses and enterprises to accept credit cards.

Experiencing an issue?

Is Propay down?

Degraded performance

Source: official status page

Having issues with Propay?

Share your experience to help others stay informed.

Propay service health graph

Service status and report activity over the last 24 hours, in 15-minute intervals. Early warnings and official incidents are shown separately.

No problems detected
Possible problems
Problems detected
Early warning
Official incident

Tap a bar to keep its details open. With the chart focused, use Left and Right to move between intervals, Home or End to jump, and Escape to close. Full data is available in the table below.

View chart data

15-minute report intervals · UTC
Start	End	Reports	Status

Latest activity

Last 24 hours

Official status checked
Propay is experiencing issues
Official provider status
Sep 8, 12:23 AM UTC
Official maintenance active
ProPay Integration TEST Environment Maintenance — The new certificate has been applied. All sites and services should once again be available in the test environment.
Official provider status
Aug 7, 5:27 PM UTC
Official incident active
ProPay Monthly Database Maintenance Reminder for July 2026 — At 3:00 a.m. (MT) on Thursday, July 16th, the database system will undergo its monthly maintenance. We anticipate no more than 5 minutes of service interruption during this time frame.
Official provider status
Jul 14, 4:18 PM UTC

Propay outage reports

0 outage reports in the last 24 hours.

No recent outage reports

No community outage reports have been submitted for this service in the last 24 hours.

Propay outage map

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Component name	Status
Propay Production Processing Solutions — Direct Credit Card and ACH Processing status	Up
Propay Testing Environments — Integration TEST Environment status	Up
Propay Production Processing Solutions — Websites, Mobile, and Card Readers status	Up
Propay Production Processing Solutions — Payment Facilitation - Heartland, Portico status	Up
Propay Production Processing Solutions — Payment Facilitation - Global Payments API (GP API) status	Up
Propay Production Processing Solutions — Payment Facilitation - Cayan Genius status	Up
Propay Production Supporting Solutions — xfer.propay.com - SFTP Reports status	Up
Propay Integrated Gateways — 3rd Party Providers status	Up
Propay Production Supporting Solutions — Bank Transfers status	Up
Propay Production Supporting Solutions — Phones status	Up

Propay incident history

Official incidents, early warnings and community reports are identified separately. Early warning history covers only the last 24 hours. Dates use your time zone.

View more history

Incident name	Duration	StartedUTC	Acknowledged	Severity
Official statusUnresolved	1328h 8mOngoing	Jul 14, 20264:18 PM UTC	Yes	Unknown
Official statusResolved	66h 6m	Jul 10, 20268:35 PM UTC	Yes	Unknown
Official statusResolved	4h 44m	Jun 12, 20268:55 PM UTC	Yes	Unknown
Official statusResolved	71h 39m	May 29, 20267:37 PM UTC	Yes	Unknown
Official statusResolved	3h 16m	May 29, 20262:27 PM UTC	Yes	Unknown
Official statusResolved	16h 43m	May 12, 20269:09 PM UTC	Yes	Unknown
Official statusResolved	22h 54m	Apr 30, 20265:08 PM UTC	Yes	Unknown
Official statusResolved	7h 58m	Apr 22, 20261:12 PM UTC	Yes	Unknown

Scheduled maintenance

Planned work published by the official provider.

Propay October 2026 Card Brand Regulatory Notice - Reminder
Maintenance
As a reminder, Global Payments Inc. has received notification of changes to the operating regulations effective October 2026 by Visa®, Mastercard®, Discover® Network and American Express®. Global Payments Inc. has reviewed and analyzed the changes and is providing documentation. Our proprietary systems will be updated and certified by the required release dates. These updates may require changes to your authorization and/or settlement systems and your internal business processes and procedures. Regulatory items listed below may not apply to all business types. You can review the regulatory notice document here: https://support.propay.com/en/support/solutions/articles/33000315754-october-2026-card-brand-regulatory-update
Started Oct 1, 2026, 06:00 AM UTC · Ongoing
ACH Authorization Compliance Reminder
Maintenance
Global Payments Inc. has been asked to remind all partners and their sub-merchants that NACHA rules require obtaining authorization to originate ACH entries on customer’s bank account and to retain that authorization for a period of at least 2 years. We have been provided a breakdown to remind merchants of their requirements and the potential fines that may be assessed should they be found not to be compliant. That document can be found here: https://support.propay.com/en/support/solutions/articles/33000315573-ach-authorization-reminder
Started Oct 1, 2026, 06:00 AM UTC · Ongoing
ProPay September 2026 Database Maintenance Reminder
Maintenance
At 3:00 a.m. (MT) on Thursday, September 17th, the database system will undergo its monthly maintenance. We anticipate no more than 5 minutes of service interruption during this time frame.
Started Sep 17, 2026, 09:00 AM UTC · Ongoing
ProPay Production Environment Scheduled Release Update 26.PI18.R2 (August Release)
Resolved
The scheduled maintenance has been completed.
Started Aug 27, 2026, 06:00 AM UTC · Resolved Aug 27, 2026, 11:00 AM UTC
ProPay August 2026 Database Maintenance Reminder
Resolved
The scheduled maintenance has been completed.
Started Aug 20, 2026, 09:00 AM UTC · Resolved Aug 20, 2026, 09:05 AM UTC
ProPay Production Environment Scheduled Release Update 26.PI18.R1 (August Release)
Resolved
The scheduled maintenance has been completed.
Started Aug 11, 2026, 06:00 AM UTC · Resolved Aug 11, 2026, 11:00 AM UTC
ProPay Integration TEST Environment Maintenance
Maintenance
The new certificate has been applied. All sites and services should once again be available in the test environment.
Started Aug 7, 2026, 05:14 PM UTC · Ongoing
Upcoming Hotfix Deployment 7.28.26
Resolved
The scheduled maintenance has been completed.
Started Jul 28, 2026, 06:00 AM UTC · Resolved Jul 28, 2026, 11:00 AM UTC

About Propay monitoring on Uptimus

Uptimus monitors Propay through its official status source and normalizes published incidents, maintenance windows and component health into one consistent service status.

This page currently includes 15 monitored components, 49 indexed incidents, 60 maintenance windows and 14 days of known history.

Uptimus is an independent monitoring service and is not affiliated with Propay. A healthy status does not guarantee that every user, device or region is unaffected.

How Uptimus monitors Propay

Get notified when Propay or one of its monitored components reports a major outage or another critical service disruption. Alerts can be routed through the notification channels enabled for your workspace, including email, push and configured integrations. The available history contains 49 indexed incidents, giving each alert context beyond the current status. A recent indexed incident was “ProPay Monthly Database Maintenance Reminder for July 2026”.

Get notified about degraded performance, partial impact and smaller incidents that do not represent a complete outage. Uptimus currently tracks 15 Propay components: Direct Credit Card and ACH Processing, Integration TEST Environment, Websites, Mobile, and Card Readers, Payment Facilitation - Heartland, Portico. Alerts can be routed through the notification channels enabled for your workspace, including email, push and configured integrations.

Maintenance notifications

Receive alerts when Propay publishes planned, scheduled or active maintenance affecting the service. Uptimus has indexed 60 maintenance windows from the available Propay history. Alerts can be routed through the notification channels enabled for your workspace, including email, push and configured integrations.

Recovery notifications

Know when Propay or an affected component returns to healthy operation after an issue or outage. The current page contains 14 days of known status history, while resolved events remain available for later review. Alerts can be routed through the notification channels enabled for your workspace, including email, push and configured integrations.

Status messages

Uptimus stores the incident headline published by Propay and presents it with the normalized service status. The available history contains 49 indexed incidents, giving each alert context beyond the current status. A recent indexed incident was “ProPay Monthly Database Maintenance Reminder for July 2026”.

Fair questions, straight answers.

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Community outage reports for Propay

Propay status

Having issues with Propay?

Propay service health graph

Propay activity

Latest activity

Propay outage reports

Propay outage map

Propay outage map

Propay status history

Propay components

Propay incident history

Scheduled maintenance

Propay October 2026 Card Brand Regulatory Notice - Reminder

ACH Authorization Compliance Reminder

ProPay September 2026 Database Maintenance Reminder

ProPay Production Environment Scheduled Release Update 26.PI18.R2 (August Release)

ProPay August 2026 Database Maintenance Reminder

ProPay Production Environment Scheduled Release Update 26.PI18.R1 (August Release)

ProPay Integration TEST Environment Maintenance

Upcoming Hotfix Deployment 7.28.26

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