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    Last checked Oct 26, 10:56 PM UTC

    Sailpoint status

    Identity security platform for modern enterprises.

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    Current statusHealth graphOutage reportsOutage mapSocial signalsStatus historyComponentsIncident historyMaintenanceCommunityReviewsAboutFAQsMonitor serviceSimilar servicesComparison

    Latest activity

    Last 24 hours
    1. Status verification pending

      The latest official observation is not fresh enough to confirm current service health.

      Official provider status
      Oct 26, 10:56 PM UTC

    Sailpoint outage reports

    0 individual report entries in the last 24 hours. This list includes legacy imports; external source aggregates are shown in the chart.

    No recent outage reports

    No community outage reports have been submitted for this service in the last 24 hours.

    Get notified about Sailpoint outages

    Monitor Sailpoint with Uptimus and get alerts when its status changes.

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    Sailpoint outage map

    Approved reports from the last 24 hours, grouped by country. Markers show country-level locations, not precise locations or confirmed affected infrastructure.
    View full map

    Sailpoint outage map

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    Sailpoint status history

    Official status observations, not measured service uptime.

    Sailpoint components

    Component nameStatus

    More components are available below.

    Sailpoint incident history

    Official incidents, early warnings and community reports are identified separately. Early warning history covers only the last 24 hours. Dates use your time zone.

    View more history
    Incident nameDurationStartedUTCAcknowledgedSeverity
    Official status·Resolved41mOct 9, 202611:42 AM UTCYesMinor
    Official status·Resolved2h 32mOct 6, 20265:59 PM UTCYesMinor
    Official status·Resolved6mSep 29, 20265:37 PM UTCYesMinor
    Official status·Resolved131h 41mSep 29, 20262:55 PM UTCYesMinor
    Official status·Resolved1h 28mSep 25, 20262:52 PM UTCYesMajor
    Official status·Resolved36mSep 24, 20266:46 PM UTCYesMinor
    Official status·Resolved16h 6mSep 24, 20265:32 PM UTCYesMinor
    Official status·Resolved3h 50mSep 24, 20264:04 PM UTCYesMajor

    About Sailpoint monitoring on Uptimus

    Uptimus monitors Sailpoint through its official status source and normalizes published incidents, maintenance windows and component health into one consistent service status.

    This page currently includes 243 monitored components, 75 indexed incidents, 50 maintenance windows and 25 days of known history.

    Uptimus is an independent monitoring service and is not affiliated with Sailpoint. A healthy status does not guarantee that every user, device or region is unaffected.

    How Uptimus monitors Sailpoint

    Get notified when Sailpoint or one of its monitored components reports a major outage or another critical service disruption. Alerts can be routed through the notification channels enabled for your workspace, including email, push and configured integrations. The available history contains 75 indexed incidents, giving each alert context beyond the current status. A recent indexed incident was “NERM is currently experiencing a service disruption”.

    Get notified about degraded performance, partial impact and smaller incidents that do not represent a complete outage. Uptimus currently tracks 243 Sailpoint components. Alerts can be routed through the notification channels enabled for your workspace, including email, push and configured integrations.

    Maintenance notifications

    Scheduled maintenance

    Planned work published by the official provider.

    1. ✓

      Scheduled Maintenance - IAI Data Store Upgrade: us-gov-west-1 (FedRAMP)

      Resolved

      The scheduled maintenance has been completed.

      Started Oct 11, 2025, 07:00 AM UTC · Resolved Oct 11, 2025, 11:00 AM UTC

    2. ✓

      Scheduled Maintenance - All Non-Employee Risk Management Environments

      Resolved

      The scheduled maintenance is now complete. Please reach out to SailPoint Support for NERM if you have any questions or concerns.

      Started Aug 2, 2024, 02:00 AM UTC · Resolved Aug 2, 2024, 03:35 AM UTC

    3. ✓

      Scheduled Maintenance - Identity Security Cloud US East Environments

      Resolved

      The maintenance that we conducted on key backend messaging systems in US-East-1-Production (US) environment has completed as of 3:30am CT on Sunday, May 5. SailPoint will continue to monitor the systems throughout the day.

      Started May 5, 2024, 04:42 AM UTC · Resolved May 5, 2024, 09:13 AM UTC

    4. ✓

      Scheduled Maintenance for backend systems

      Resolved

      The scheduled maintenance has been completed.

      Started Feb 20, 2024, 06:00 PM UTC · Resolved Feb 20, 2024, 10:00 PM UTC

    5. ✓

      Scheduled Maintenance for backend systems

      Resolved

      The scheduled maintenance has been completed.

      Started Feb 20, 2024, 03:00 PM UTC · Resolved Feb 20, 2024, 07:00 PM UTC

    6. ✓

      Scheduled Maintenance for backend systems

      Resolved

      The scheduled maintenance has been completed.

      Started Feb 18, 2024, 03:00 PM UTC · Resolved Feb 18, 2024, 07:00 PM UTC

    7. ✓

      We are performing an upgrade of a key backend messaging system in the AP (Sydney) region for staging orgs. Please refer to the announcement https://community.sailpoint.com/t5/SaaS-Updates/Upcoming-product-maintenance-and-downtime/ba-p/247759

      Resolved

      The scheduled maintenance has been completed.

      Started Feb 16, 2024, 03:00 PM UTC · Resolved Feb 16, 2024, 07:00 PM UTC

    8. ✓

      Scheduled Maintenance for backend systems

      Resolved

      The scheduled maintenance has been completed.

      Started Feb 14, 2024, 03:30 PM UTC · Resolved Feb 14, 2024, 05:22 PM UTC

    Receive alerts when Sailpoint publishes planned, scheduled or active maintenance affecting the service. Uptimus has indexed 50 maintenance windows from the available Sailpoint history. Alerts can be routed through the notification channels enabled for your workspace, including email, push and configured integrations.
    Recovery notifications
    Know when Sailpoint or an affected component returns to healthy operation after an issue or outage. The current page contains 25 days of known status history, while resolved events remain available for later review. Alerts can be routed through the notification channels enabled for your workspace, including email, push and configured integrations.
    Status messages
    Uptimus stores the incident headline published by Sailpoint and presents it with the normalized service status. The available history contains 75 indexed incidents, giving each alert context beyond the current status. A recent indexed incident was “NERM is currently experiencing a service disruption”.
    Status details
    Incident and maintenance updates are preserved so you can follow investigations, mitigations and recovery progress. A recent official update preserved by Uptimus reads: “This issue has been resolved.”.
    Component status filtering
    Choose all components or only the Sailpoint products you use. Official alerts then respect that component selection. Uptimus currently tracks 243 Sailpoint components. Filtering changes which official alerts are delivered; it does not remove the provider's events from the public history.

    Fair questions, straight answers.

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    Similar services
    Comparison

    Uptimus vs Downdetector for Sailpoint

    Downdetector public pages are led by user reports. Uptimus combines community activity with official provider incidents, maintenance windows and component health when the source publishes them.

    Uptimus vs Downdetector for Sailpoint
    Comparison criteriaUptimusDowndetector
    Community outage reports for SailpointIncludedIncluded
    Adaptive baseline that separates isolated reports from wider disruptionIncludedIncluded
    24-hour report activity and regional outage viewIncludedIncluded
    One workspace for websites, provider status pages, Steam games and Android apps and gamesIncludedSeparate product
    Email, push and webhook alerts from the same workspaceIncludedSeparate product
    Official incident updates and status timeline for SailpointIncludedUser-report led
    Component health and maintenance windows kept separateIncludedLimited on public pages
    IncludedUser-report led · Limited on public pagesSeparate product

    The current official status of Sailpoint cannot be verified. The latest stored provider observation indicated normal operation. 0 reports were recorded for Sailpoint in the last 24 hours. Last official check: Oct 26, 10:56 PM UTC.

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