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    Last checked Sep 3, 12:32 AM UTC

    Shopify status

    Ecommerce platform for businesses to start, grow, and manage online sales.

    Experiencing an issue?

    Shopify logo

    Is Shopify down?

    Status unavailable

    Having issues with Shopify?

    Share your experience to help others stay informed.

    Current statusHealth graphOutage reportsOutage mapSocial signalsStatus historyComponentsIncident historyMaintenanceCommunityReviewsAboutFAQsMonitor serviceSimilar servicesComparison

    Latest activity

    Last 24 hours
    1. Status verification pending

      The latest official observation is not fresh enough to confirm current service health.

      Official provider status
      Sep 3, 12:32 AM UTC
    2. Official incident active

      Klarna payment gateway is experiencing degraded performance — We continue to work on resolving the issue with the third-party provider.

      Official provider status
      Sep 2, 9:56 PM UTC
    3. Official incident active

      Some Stripe Payment Checkouts may fail with a generic error when a credit card is used as an payment option across multiple shops. — This issue has been resolved and is being monitored.

      Official provider status
      Jul 22, 2:13 PM UTC

    Shopify outage reports

    0 individual report entries in the last 24 hours. This list includes legacy imports; external source aggregates are shown in the chart.

    No recent outage reports

    No community outage reports have been submitted for this service in the last 24 hours.

    Get notified about Shopify outages

    Monitor Shopify with Uptimus and get alerts when its status changes.

    Start monitoring for free

    Shopify outage map

    Approved reports from the last 24 hours, grouped by country. Markers show country-level locations, not precise locations or confirmed affected infrastructure.
    View full map

    Shopify outage map

    Loading report locations…

    Shopify status history

    Official status observations, not measured service uptime.

    Shopify components

    Component nameStatus
    Shopify Admin statusUp
    Shopify Checkout statusIssues
    Shopify Reports and Dashboards statusUp
    Shopify Storefront statusUp
    Shopify API & Mobile statusUp
    Shopify Third party services statusUp
    Shopify Support statusUp
    Shopify Point of Sale statusUp
    Shopify Oxygen statusUp

    Shopify incident history

    Official incidents, early warnings and community reports are identified separately. Early warning history covers only the last 24 hours. Dates use your time zone.

    View more history
    Incident nameDurationStartedUTCAcknowledgedSeverity
    Official status·Unresolved1297h 34mOngoingSep 2, 20267:52 PM UTCYesMinor
    Official status·Resolved19mAug 27, 20266:31 PM UTCYesCritical
    Official status·Resolved1h 47mAug 19, 202611:21 PM UTCYesCritical
    Official status·Resolved22mAug 14, 20263:27 PM UTCYesMajor
    Official status·Resolved30mAug 12, 20269:30 PM UTCYesMinor
    Official status·Resolved3h 9mAug 3, 20267:19 PM UTCYesMinor
    Official status·Resolved1h 11mJul 26, 20262:36 PM UTCYesMinor
    Official status·Monitoring2312h 45mOngoingJul 22, 202612:40 PM UTCYesMinor

    About Shopify monitoring on Uptimus

    Uptimus monitors Shopify through its official status source and normalizes published incidents, maintenance windows and component health into one consistent service status.

    This page currently includes 9 monitored components, 67 indexed incidents, 27 maintenance windows and 7 days of known history.

    Uptimus is an independent monitoring service and is not affiliated with Shopify. A healthy status does not guarantee that every user, device or region is unaffected.

    How Uptimus monitors Shopify

    Get notified when Shopify or one of its monitored components reports a major outage or another critical service disruption. Alerts can be routed through the notification channels enabled for your workspace, including email, push and configured integrations. The available history contains 67 indexed incidents, giving each alert context beyond the current status. A recent indexed incident was “Klarna payment gateway is experiencing degraded performance”.

    Get notified about degraded performance, partial impact and smaller incidents that do not represent a complete outage. Uptimus currently tracks 9 Shopify components: Admin, Checkout, Reports and Dashboards, Storefront. Alerts can be routed through the notification channels enabled for your workspace, including email, push and configured integrations.

    Maintenance notifications

    Scheduled maintenance

    Planned work published by the official provider.

    1. ✓

      Apps Redis Maintenance

      Resolved

      The scheduled maintenance has been completed.

      Started Dec 9, 2022, 08:15 PM UTC · Resolved Dec 9, 2022, 09:16 PM UTC

    2. ✓

      [Scheduled] Scheduled maintenance to some shipping services

      Resolved

      The scheduled maintenance has been completed.

      Started Dec 13, 2018, 04:00 AM UTC · Resolved Dec 13, 2018, 05:01 AM UTC

    3. ✓

      Scheduled maintenance to some shipping services

      Resolved

      The scheduled maintenance window for Shopify shipping services has been completed.

      Started Sep 14, 2018, 03:00 AM UTC · Resolved Sep 14, 2018, 06:28 AM UTC

    4. ✓

      Scheduled Maintenance on Core Components

      Resolved

      The scheduled maintenance has been completed.

      Started Jun 8, 2018, 10:15 AM UTC · Resolved Jun 8, 2018, 11:00 AM UTC

    5. ✓

      Scheduled Maintenance on Core Components

      Resolved

      The scheduled maintenance has been completed.

      Started Oct 19, 2017, 11:00 AM UTC · Resolved Oct 19, 2017, 11:50 AM UTC

    6. ✓

      Scheduled maintenance on core components

      Resolved

      Scheduled maintenance has been completed.

      Started Oct 4, 2016, 11:00 AM UTC · Resolved Oct 4, 2016, 11:36 AM UTC

    7. ✓

      Scheduled maintenance on core components

      Resolved

      Scheduled maintenance has been completed.

      Started Jul 26, 2016, 11:00 AM UTC · Resolved Jul 26, 2016, 11:29 AM UTC

    8. ✓

      Scheduled maintenance on core components

      Resolved

      Scheduled maintenance has been completed

      Started Apr 11, 2016, 11:00 AM UTC · Resolved Apr 11, 2016, 11:31 AM UTC

    Receive alerts when Shopify publishes planned, scheduled or active maintenance affecting the service. Uptimus has indexed 27 maintenance windows from the available Shopify history. Alerts can be routed through the notification channels enabled for your workspace, including email, push and configured integrations.
    Recovery notifications
    Know when Shopify or an affected component returns to healthy operation after an issue or outage. The current page contains 7 days of known status history, while resolved events remain available for later review. Alerts can be routed through the notification channels enabled for your workspace, including email, push and configured integrations.
    Status messages
    Uptimus stores the incident headline published by Shopify and presents it with the normalized service status. The available history contains 67 indexed incidents, giving each alert context beyond the current status. A recent indexed incident was “Klarna payment gateway is experiencing degraded performance”.
    Status details
    Incident and maintenance updates are preserved so you can follow investigations, mitigations and recovery progress. A recent official update preserved by Uptimus reads: “We continue to work on resolving the issue with the third-party provider.”.
    Component status filtering
    Choose all components or only the Shopify products you use. Official alerts then respect that component selection. Uptimus currently tracks 9 Shopify components: Admin, Checkout, Reports and Dashboards, Storefront. Filtering changes which official alerts are delivered; it does not remove the provider's events from the public history.

    Fair questions, straight answers.

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    Similar services
    Comparison

    Uptimus vs Downdetector for Shopify

    Downdetector public pages are led by user reports. Uptimus combines community activity with official provider incidents, maintenance windows and component health when the source publishes them.

    Uptimus vs Downdetector for Shopify
    Comparison criteriaUptimusDowndetector
    Community outage reports for ShopifyIncludedIncluded
    Adaptive baseline that separates isolated reports from wider disruptionIncludedIncluded
    24-hour report activity and regional outage viewIncludedIncluded
    One workspace for websites, provider status pages, Steam games and Android apps and gamesIncludedSeparate product
    Email, push and webhook alerts from the same workspaceIncludedSeparate product
    Official incident updates and status timeline for ShopifyIncludedUser-report led
    Component health and maintenance windows kept separateIncludedLimited on public pages
    IncludedUser-report led · Limited on public pagesSeparate product

    Social signals

    1 post from X and Reddit.

    01
    Reddit
    r/isdownapp·68 days ago
    Posted by u/isdownapp

    Shopify is having a major incident

    Live support unavailable for some merchants. Are you having issues with Shopify? If yes, please share details in the comments.

    The current official status of Shopify cannot be verified. The latest stored provider observation indicated degraded performance. 0 reports were recorded for Shopify in the last 24 hours. Last official check: Sep 3, 12:32 AM UTC.

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