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E-commerce solution for businesses to go online and global.
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Is Shopline down?
Maintenance
The current official status of Shopline cannot be verified. The latest stored provider observation indicated normal operation. 0 reports were recorded for Shopline in the last 24 hours. Last official check: .
Source: official status pageShare your experience to help others stay informed.
Service status and report activity over the last 24 hours, in 15-minute intervals. Early warnings and official incidents are shown separately.
Loading reports… · Last 24 hours
Tap a bar to keep its details open. With the chart focused, use Left and Right to move between intervals, Home or End to jump, and Escape to close. Full data is available in the table below.
| Start | End | Reports | Status |
|---|
Official status checked
Shopline has active maintenance
Official provider status0 outage reports in the last 24 hours.
Official status observations, not measured service uptime.
Official incidents, early warnings and community reports are identified separately. Early warning history covers only the last 24 hours. Dates use your time zone.
| Incident name | Duration | StartedUTC | Acknowledged | Severity |
|---|---|---|---|---|
| 1h 22m | Yes | Major | ||
| 44h 22m | Yes | Minor | ||
| 1h 51m | Yes | Minor | ||
| 25m | Yes | Minor | ||
| 15h 30m | Yes | Minor | ||
| 12m | Yes | Minor | ||
| 43m | Yes | Minor | ||
| 4h 15m | Yes | Minor |
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Uptimus monitors Shopline through its official status source and normalizes published incidents, maintenance windows and component health into one consistent service status.
This page currently includes 75 monitored components, 51 indexed incidents, 42 maintenance windows and 7 days of known history.
Uptimus is an independent monitoring service and is not affiliated with Shopline. A healthy status does not guarantee that every user, device or region is unaffected.
Get notified when Shopline or one of its monitored components reports a major outage or another critical service disruption. Alerts can be routed through the notification channels enabled for your workspace, including email, push and configured integrations. The available history contains 51 indexed incidents, giving each alert context beyond the current status. A recent indexed incident was “[All Region] 商品前台無法穩定載入”.
Get notified about degraded performance, partial impact and smaller incidents that do not represent a complete outage. Uptimus currently tracks 75 Shopline components: Facebook, Mastercard, SHOPLINE EC Storefront, SHOPLINE Live. Alerts can be routed through the notification channels enabled for your workspace, including email, push and configured integrations.
Planned work published by the official provider.
為進行服務優化,SHOPLINE 將於以下時段進行「創建訂單」功能維護作業。 📍作業時間 日期:2026 年 09 月 15 日 (二) 時間:凌晨 03:00 至 05:30 (GMT+8) 📍影響範圍 作業期間,以下功能將暫時無法使用;其餘功能,如網店前台購物與結帳流程、後台非創建訂單的頁面皆不受影響。 1. 商店管理後台 - 社交電商 > 創建訂單 - 訂單管理 > 更多動作 > 新增訂單 - 社交電商 > 訊息中心 > 官網訊息 > 編輯購物車 / 建立訂單 - 社交電商 > 訊息中心 > 社群訊息 > 編輯購物車 / 建立訂單 - 社交電商 > SHOPLINE Live > 直播間 > 即時留言區 > 編輯購物車 - 社交電商 > SHOPLINE Live > 直播間 > 直播留言管理 > 編輯購物車 / 建立訂單 - 社交電商 > 貼文銷售 > 貼文留言管理 > 編輯購物車 / 建立訂單 2. SHOPLINE 後台管理 App - 訊息 > 任一社交平台訊息 > 編輯購物車 / 創建訂單 3. 顧客端頁面 - 透過「社交電商 > 創建訂單」創建的訂單將暫時無法查看與進行付款 💡 提醒:維護作業結束後,若無法進入編輯購物車或建立訂單等頁面,請先「重新整理」; 若問題仍無法排解,極有可能是受到快取影響,請嘗試重啟裝置和網路設備如路由器後再進行操作。 若作業提早完成,系統功能會提前恢復運作,我們會於本公告更新通知,造成您的不便敬請見諒;如有其他問題,歡迎與線上顧問團隊聯絡,謝謝。 SHOPLINE 團隊 謹啟 ———————————————————————— To complete our infrastructure consolidation and service optimization, SHOPLINE will be performing scheduled maintenance on the "Manual Order" feature. 📍 Maintenance Window Date: Tuesday, September 15, 2026 Time: 03:00 AM – 05:30 AM (GMT+8) 📍 Affected Services During the maintenance window, the following features will be temporarily unavailable. All other functions, including the online store shopping and checkout flow, will remain fully operational. 1. SHOPLINE Admin - Social Commerce > Manual Order - Social Commerce > Message Center > Online Store Messages > Edit Cart / Create Order - Social Commerce > Message Center > Social Messages > Edit Cart / Create Order - Social Commerce > Shopline Live > Live Center > Live Comments > Edit Cart - Social Commerce > Shopline Live > Live Comment Management > Edit Cart / Create Order - Social Commerce > Social Post Selling > Post Comment Management > Edit Cart / Create Order 2. SHOPLINE Admin App - Message > Social Channel Chat > Create/Edit Order 3. Customer-facing Pages - Orders created through [Social Commerce] > [Manual Order] will be temporarily unavailable for customers to view or complete payment. 💡 Note: After the migration is completed, if the Manual Order page is still inaccessible, please refresh the page first. If the issue persists, it may be caused by local DNS cache — please restart your device or network equipment and try again. Functions will resume as soon as the migration is completed. If the work finishes ahead of schedule, we will post an update on this notice. We apologize for any inconvenience this may cause. If you have any questions, please feel free to contact our Merchant Success Team. Thank you for your patience and support. Best regards, SHOPLINE Team
Started Sep 14, 2026, 07:00 PM UTC · Ongoing
The scheduled maintenance has been completed.
Started Aug 31, 2026, 05:00 PM UTC · Resolved Aug 31, 2026, 08:00 PM UTC
The scheduled maintenance has been completed.
Started Jul 7, 2026, 05:00 PM UTC · Resolved Jul 7, 2026, 09:00 PM UTC
The scheduled maintenance has been completed.
Started Jun 30, 2026, 05:45 PM UTC · Resolved Jun 30, 2026, 08:00 PM UTC
The scheduled maintenance has been completed.
Started Apr 30, 2026, 06:00 PM UTC · Resolved Apr 30, 2026, 08:00 PM UTC
The scheduled maintenance has been completed.
Started Jan 18, 2026, 08:30 PM UTC · Resolved Jan 18, 2026, 09:00 PM UTC
The scheduled maintenance has been completed.
Started Jan 6, 2026, 05:40 PM UTC · Resolved Jan 6, 2026, 06:50 PM UTC
The scheduled maintenance has been completed.
Started Dec 17, 2025, 04:30 PM UTC · Resolved Dec 17, 2025, 05:00 PM UTC
Downdetector public pages are led by user reports. Uptimus combines community activity with official provider incidents, maintenance windows and component health when the source publishes them.
| Comparison criteria | Uptimus | Downdetector |
|---|---|---|
| Community outage reports for Shopline | Included | Included |
| Adaptive baseline that separates isolated reports from wider disruption | Included | Included |
| 24-hour report activity and regional outage view | Included | Included |
| One workspace for websites, provider status pages, Steam games and Android apps and games | Included | Separate product |
| Email, push and webhook alerts from the same workspace | Included | Separate product |
| Official incident updates and status timeline for Shopline | Included | User-report led |
| Component health and maintenance windows kept separate | Included | Limited on public pages |
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