Partially — Shopline is reporting degraded service.

Where does Uptimus get the official Shopline status?

Uptimus reads the official Shopline status source and normalizes its incidents, maintenance windows and component states. The links below let you verify the provider information directly. Shopline Status Page: https://status.shoplineapp.com Shopline Home Page: https://shoplineapp.com

Shopline says it is up, but I am having issues. What could be wrong?

The official page may not yet reflect a new incident, the problem may affect only a small group of accounts or one region, or it may be local to your device, network, software or ISP. Check the affected components and community reports above, test another connection or device, and contact Shopline support if the problem continues.

How can I check whether Shopline is having issues?

Compare the normalized status and recent incidents on this page with the official provider source. Uptimus keeps official component changes, maintenance, community reports and recent incident details together so you can distinguish a broad outage from a local problem.

How to get notified about Shopline outages?

Add Shopline to your Uptimus workspace, then choose the event types and delivery channels you want to use. Depending on your plan and configuration, alerts can be sent by email, push, webhook or configured integrations for major outages, smaller issues, maintenance and recovery. If Shopline exposes components, you can monitor all of them or restrict official alerts to the products your team uses.

Last checked Oct 26, 10:18 PM UTC

Shopline status

E-commerce solution for businesses to go online and global.

Experiencing an issue?

Is Shopline down?

Degraded performance

The official status page for Shopline reports degraded performance. An unresolved official incident is listed: “[TW] [7-11 跨境門市取貨] 泰國地區目前無法提供下單選門市服務”. Components reported as affected: [TW] 7-11 跨境物流, Third Party Logistics. 0 reports were recorded for Shopline in the last 24 hours. Last official check: Oct 26, 10:18 PM UTC.

Having issues with Shopline?

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Latest activity

Last 24 hours

Official status checked
Shopline is experiencing issues
Official provider status
Oct 26, 10:18 PM UTC
Official incident active
[TW] [7-11 跨境門市取貨] 泰國地區目前無法提供下單選門市服務 — 「7-11 跨境門市取貨」泰國地區，目前無法提供下單選門市服務，若消費者有透過 7-11 跨境寄送至泰國的需求，請引導消費者改選擇「7-11 跨境宅配」送貨方式，謝謝
Official provider status
Oct 13, 8:33 AM UTC

Shopline outage reports

0 individual report entries in the last 24 hours. This list includes legacy imports; external source aggregates are shown in the chart.

No recent outage reports

No community outage reports have been submitted for this service in the last 24 hours.

Shopline outage map

View full map

Shopline outage map

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Shopline status history

Official status observations, not measured service uptime.

Shopline components

Component name	Status
Shopline Third Party Integration — Facebook status	Up
Shopline Payment Network — Mastercard status	Up
SHOPLINE EC Storefront status	Up
SHOPLINE Social Commerce — SHOPLINE Live status	Up
Shopline Third Party Payments — Stripe status	Up
Shopline Third Party Logistics — [HK] Alfred 智能櫃 status	Up
SHOPLINE Logistics — [SG] SHOPLINE Logistics status	Up
SHOPLINE Payments — [TW] SHOPLINE Payments - Credit Card status	Up
Shopline Third Party Integration — Instagram status	Up
Shopline Third Party Payments — PayPal status	Up

Shopline incident history

Official incidents, early warnings and community reports are identified separately. Early warning history covers only the last 24 hours. Dates use your time zone.

View more history

Incident name	Duration	StartedUTC	Acknowledged	Severity
Official statusUnresolved	325h 47mOngoing	Oct 13, 20268:33 AM UTC	Yes	Minor
Official statusResolved	1h 22m	Jul 22, 20263:09 AM UTC	Yes	Major
Official statusResolved	44h 22m	Jul 1, 20266:41 AM UTC	Yes	Minor
Official statusResolved	1h 51m	Jun 8, 20263:04 AM UTC	Yes	Minor
Official statusResolved	25m	May 12, 20266:54 AM UTC	Yes	Minor
Official statusResolved	15h 30m	Apr 17, 20261:30 AM UTC	Yes	Minor
Official statusResolved	12m	Dec 5, 20259:12 AM UTC	Yes	Minor
Official statusResolved	43m	Dec 1, 20253:30 AM UTC	Yes	Minor

Community Discussion

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About Shopline monitoring on Uptimus

Uptimus monitors Shopline through its official status source and normalizes published incidents, maintenance windows and component health into one consistent service status.

This page currently includes 75 monitored components, 52 indexed incidents, 44 maintenance windows and 4 days of known history.

Uptimus is an independent monitoring service and is not affiliated with Shopline. A healthy status does not guarantee that every user, device or region is unaffected.

How Uptimus monitors Shopline

Get notified when Shopline or one of its monitored components reports a major outage or another critical service disruption. Alerts can be routed through the notification channels enabled for your workspace, including email, push and configured integrations. The available history contains 52 indexed incidents, giving each alert context beyond the current status. A recent indexed incident was “[TW] [7-11 跨境門市取貨] 泰國地區目前無法提供下單選門市服務”.

Get notified about degraded performance, partial impact and smaller incidents that do not represent a complete outage. Uptimus currently tracks 75 Shopline components: Facebook, Mastercard, SHOPLINE EC Storefront, SHOPLINE Live. Alerts can be routed through the notification channels enabled for your workspace, including email, push and configured integrations.

Maintenance notifications

Scheduled maintenance

Planned work published by the official provider.

[預告][TW] 7-11 統一數網停機通知
Resolved
The scheduled maintenance has been completed.
Started Sep 30, 2026, 06:00 PM UTC · Resolved Sep 30, 2026, 08:00 PM UTC
[預告][All Regions] 創建訂單服務搬遷維護作業 | Scheduled Maintenance for Manual Order
Resolved
The scheduled maintenance has been completed.
Started Sep 14, 2026, 07:00 PM UTC · Resolved Sep 14, 2026, 09:30 PM UTC
[預告][TW] 7-11 統一數網停機通知
Resolved
The scheduled maintenance has been completed.
Started Sep 14, 2026, 06:00 PM UTC · Resolved Sep 14, 2026, 08:00 PM UTC
[預告][TW] 7-11 統一數網停機通知
Resolved
The scheduled maintenance has been completed.
Started Aug 31, 2026, 05:00 PM UTC · Resolved Aug 31, 2026, 08:00 PM UTC
[All Regions] 數據資料庫優化作業公告 | Scheduled Database Optimization
Resolved
The scheduled maintenance has been completed.
Started Jul 7, 2026, 05:00 PM UTC · Resolved Jul 7, 2026, 09:00 PM UTC
[預告][TW] 7-11 統一數網停機通知
Resolved
The scheduled maintenance has been completed.
Started Jun 30, 2026, 05:45 PM UTC · Resolved Jun 30, 2026, 08:00 PM UTC
[預告][TW] 7-11 統一數網停機通知
Resolved
The scheduled maintenance has been completed.
Started Apr 30, 2026, 06:00 PM UTC · Resolved Apr 30, 2026, 08:00 PM UTC
系統升級公告 System Upgrade Notice
Resolved
The scheduled maintenance has been completed.
Started Jan 18, 2026, 08:30 PM UTC · Resolved Jan 18, 2026, 09:00 PM UTC

Receive alerts when Shopline publishes planned, scheduled or active maintenance affecting the service. Uptimus has indexed 44 maintenance windows from the available Shopline history. Alerts can be routed through the notification channels enabled for your workspace, including email, push and configured integrations.

Recovery notifications

Know when Shopline or an affected component returns to healthy operation after an issue or outage. The current page contains 4 days of known status history, while resolved events remain available for later review. Alerts can be routed through the notification channels enabled for your workspace, including email, push and configured integrations.

Status messages

Uptimus stores the incident headline published by Shopline and presents it with the normalized service status. The available history contains 52 indexed incidents, giving each alert context beyond the current status. A recent indexed incident was “[TW] [7-11 跨境門市取貨] 泰國地區目前無法提供下單選門市服務”.

Status details

Incident and maintenance updates are preserved so you can follow investigations, mitigations and recovery progress. A recent official update preserved by Uptimus reads: “「7-11 跨境門市取貨」泰國地區，目前無法提供下單選門市服務，若消費者有透過 7-11 跨境寄送至泰國的需求，請引導消費者改選擇「7-11 跨境宅配」送貨方式，謝謝”.

Component status filtering

Choose all components or only the Shopline products you use. Official alerts then respect that component selection. Uptimus currently tracks 75 Shopline components: Facebook, Mastercard, SHOPLINE EC Storefront, SHOPLINE Live. Filtering changes which official alerts are delivered; it does not remove the provider's events from the public history.

Fair questions, straight answers.

Comparison

Uptimus vs Downdetector for Shopline

Downdetector public pages are led by user reports. Uptimus combines community activity with official provider incidents, maintenance windows and component health when the source publishes them.

Uptimus vs Downdetector for Shopline
Comparison criteria	Uptimus	Downdetector
Community outage reports for Shopline	Included	Included
Adaptive baseline that separates isolated reports from wider disruption	Included	Included
24-hour report activity and regional outage view	Included	Included
One workspace for websites, provider status pages, Steam games and Android apps and games	Included	Separate product
Email, push and webhook alerts from the same workspace	Included	Separate product
Official incident updates and status timeline for Shopline	Included	User-report led
Component health and maintenance windows kept separate	Included	Limited on public pages