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Degraded performance
The current official status of Thousandeyes cannot be verified. The latest stored provider observation indicated normal operation. 0 reports were recorded for Thousandeyes in the last 24 hours. Last official check: .
Source: official status pageShare your experience to help others stay informed.
Service status and report activity over the last 24 hours, in 15-minute intervals. Early warnings and official incidents are shown separately.
Loading reports… · Last 24 hours
Tap a bar to keep its details open. With the chart focused, use Left and Right to move between intervals, Home or End to jump, and Escape to close. Full data is available in the table below.
| Start | End | Reports | Status |
|---|
Official status checked
Thousandeyes is experiencing issues
Official provider statusOfficial maintenance active
SSO SAML Cert Rotation (2026) — We will be undergoing scheduled maintenance during this time.
Official provider statusOfficial maintenance active
Network Maintenance in Phoenix, AZ — Description: Network Maintenance Impact: Possible missing test rounds, destination unreachable, high loss/latency/jitter Start time: 2026-08-25 03:00:00 UTC End time: 2026-08-25 05:00:00 UTC Affected Cloud Agents: Phoenix, AZ Phoenix, AZ - IPv6
Official provider statusOfficial incident active
Network outage in Frankfurt, Germany (Webex Calling) — Frankfurt, Germany (Webex Calling) is currently experiencing a networking outage impacting service connectivity. The Cisco Webex Infrastructure team is actively investigating the issue and performing troubleshooting efforts to identify the root cause and restore normal operations as quickly as possible. Impact: Possible missing test rounds, destination unreachable, high loss/latency/jitter Affected Cloud Agents: Frankfurt, Germany (Webex Calling) Start time: Jun 23, 2026, 10:36 PM UTC
Official provider status0 outage reports in the last 24 hours.
Official status observations, not measured service uptime.
Official incidents, early warnings and community reports are identified separately. Early warning history covers only the last 24 hours. Dates use your time zone.
| Incident name | Duration | StartedUTC | Acknowledged | Severity |
|---|---|---|---|---|
| 33m | Yes | Unknown | ||
| 117h 45m | Yes | Minor | ||
| 787h 25mOngoing | Yes | Unknown | ||
| 357h 34m | Yes | Minor | ||
| 3h 9m | Yes | Minor | ||
| 25h 39m | Yes | Unknown | ||
| 1h 25m | Yes | Major | ||
| 2h 18m | Yes | Minor |
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Uptimus monitors Thousandeyes through its official status source and normalizes published incidents, maintenance windows and component health into one consistent service status.
This page currently includes 73 monitored components, 65 indexed incidents, 121 maintenance windows and 50 days of known history.
Uptimus is an independent monitoring service and is not affiliated with Thousandeyes. A healthy status does not guarantee that every user, device or region is unaffected.
Get notified when Thousandeyes or one of its monitored components reports a major outage or another critical service disruption. Alerts can be routed through the notification channels enabled for your workspace, including email, push and configured integrations. The available history contains 65 indexed incidents, giving each alert context beyond the current status. A recent indexed incident was “Service degradation affecting Endpoint scheduled tests”.
Get notified about degraded performance, partial impact and smaller incidents that do not represent a complete outage. Uptimus currently tracks 73 Thousandeyes components: Alert processing, Cloud and Enterprise Agents: Registration controller, Data Centers: AMER, Data Centers: APAC. Alerts can be routed through the notification channels enabled for your workspace, including email, push and configured integrations.
Planned work published by the official provider.
Description: Network Maintenance Impact: Possible missing test rounds, destination unreachable, high loss/latency/jitter Start time: 2026-08-25 03:00:00 UTC End time: 2026-08-25 05:00:00 UTC Affected Cloud Agents: Phoenix, AZ Phoenix, AZ - IPv6
Started Aug 25, 2026, 03:00 AM UTC · Ongoing
Description: Network Maintenance Impact: Possible missing test rounds, destination unreachable, high loss/latency/jitter Start time: 2026-08-21 21:00:00 UTC End time: 2026-08-22 00:00:00 UTC Affected Cloud Agents: Lima, Peru Lima, Peru - IPv6 Workaround: none
Started Aug 21, 2026, 09:00 PM UTC · Ongoing
Description: The Cloud Agents Operations Team will perform maintenance to move the agents to more up-to-date normalized servers. This change also includes a change in the IP addresses of the Cloud Agents. The current IP address space won't be used after the maintenance. Start time: 2026-08-20 08:00:00 UTC End time: 2026-08-20 18:00:00 UTC Affected Cloud Agents: Strasbourg, France Strasbourg, France - IPv6 The new IP address space is: 5.252.58.128/26 2a02:06f0:0701:0000::/64 Impact: No impact is expected Workaround: None ThousandEyes support is available to be of assistance 24 hours a day. Please open a chat from within app.thousandeyes.com to speak with a support engineer or send an email to [email protected] if you have any questions
Started Aug 20, 2026, 08:00 AM UTC · Ongoing
We will be undergoing scheduled maintenance during this time.
Started Aug 20, 2026, 08:00 AM UTC · Ongoing
Description: Network Maintenance Impact: Possible missing test rounds, destination unreachable, high loss/latency/jitter Start time: 2026-08-18 04:00:00 UTC End time: 2026-08-18 10:00:00 UTC Affected Cloud Agents: - Washington, DC (Comcast) - Washington, DC - IPv6 (Comcast)
Started Aug 18, 2026, 04:00 AM UTC · Ongoing
We will be undergoing scheduled maintenance during this time.
Started Aug 17, 2026, 05:00 PM UTC · Ongoing
Description: Case creation services may be impacted for up to 30 minutes during this maintenance window. Start time: 2026-08-17 17:00:00 UTC End time: 2026-08-17 17:30:00 UTC Affected Regions This maintenance will impact all regions Impact: Users will observe the following behavior while services are impacted: Contact support functionality may be affected Chat with support functionality may be affected Encrypted SAML SSO login to ThousandEyes Workaround: None ThousandEyes support is available to be of assistance 24 hours a day. Please open a chat from within app.thousandeyes.com to speak with a support engineer or send an email to [email protected] if you have any questions
Started Aug 17, 2026, 05:00 PM UTC · Ongoing
Description: Network Maintenance Impact: Possible missing test rounds, destination unreachable, high loss/latency/jitter Start time: 2026-08-17 01:00:00 UTC End time: 2026-08-17 06:00:00 UTC Affected Cloud Agents: Eindhoven, Netherlands (Ziggo) Eindhoven, Netherlands - IPv6 (Ziggo) Workaround: none
Started Aug 17, 2026, 01:00 AM UTC · Ongoing
Downdetector public pages are led by user reports. Uptimus combines community activity with official provider incidents, maintenance windows and component health when the source publishes them.
| Comparison criteria | Uptimus | Downdetector |
|---|---|---|
| Community outage reports for Thousandeyes | Included | Included |
| Adaptive baseline that separates isolated reports from wider disruption | Included | Included |
| 24-hour report activity and regional outage view | Included | Included |
| One workspace for websites, provider status pages, Steam games and Android apps and games | Included | Separate product |
| Email, push and webhook alerts from the same workspace | Included | Separate product |
| Official incident updates and status timeline for Thousandeyes | Included | User-report led |
| Component health and maintenance windows kept separate | Included | Limited on public pages |
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