Last checked
Network intelligence for a connected world.
Experiencing an issue?
Is Thousandeyes down?
Degraded performance
Share your experience to help others stay informed.
Official status checked
Thousandeyes is experiencing issues
Official provider statusOfficial maintenance active
Capacity increase on Madrid, Spain (Vodafone) — The Cloud Agents Operations Team will perform a capacity increase on the Cloud Agent. This also includes adding IP addresses to the Cloud Agent. When: 2026-11-10 from 10:00 to 18:00 UTC Impact: No impact is expected The IP address spaces are: - 89.6.179.192/26 - 2A01:807:FFFF:C800::/56
Official provider statusOfficial maintenance active
Capacity increase on Madrid, Spain (Telefónica) — The Cloud Agents Operations Team will perform a capacity increase on the Cloud Agent. This also includes adding IP addresses to the Cloud Agent. When: 2026-11-10 from 10:00 to 18:00 UTC Impact: No impact is expected The IP address spaces are: - 45.152.148.0/24 - 2a02:9010:c0::/48
Official provider statusOfficial incident active
Network outage in London, England (Webex Calling) — London, England (Webex Calling) is currently experiencing a networking outage impacting service connectivity. The Cisco Webex Infrastructure team is actively investigating the issue and performing troubleshooting efforts to identify the root cause and restore normal operations as quickly as possible. Impact: Possible missing test rounds, destination unreachable, high loss/latency/jitter Affected Cloud Agents: London, England (Webex Calling) Start time: Oct 02, 2026, 11:35 PM UTC
Official provider status0 individual report entries in the last 24 hours. This list includes legacy imports; external source aggregates are shown in the chart.
Official status observations, not measured service uptime.
Official incidents, early warnings and community reports are identified separately. Early warning history covers only the last 24 hours. Dates use your time zone.
| Incident name | Duration | StartedUTC | Acknowledged | Severity |
|---|---|---|---|---|
| 1h 33m | Yes | Minor | ||
| 50h 30m | Yes | Major | ||
| 392h 15mOngoing | Yes | Minor | ||
| 136h 55m | Yes | Minor | ||
| 75h 1m | Yes | Minor | ||
| 20h 16m | Yes | Minor | ||
| 8h 26m | Yes | Minor | ||
| 5h 53m | Yes | Minor |
Uptimus monitors Thousandeyes through its official status source and normalizes published incidents, maintenance windows and component health into one consistent service status.
This page currently includes 73 monitored components, 81 indexed incidents, 205 maintenance windows and 61 days of known history.
Uptimus is an independent monitoring service and is not affiliated with Thousandeyes. A healthy status does not guarantee that every user, device or region is unaffected.
Get notified when Thousandeyes or one of its monitored components reports a major outage or another critical service disruption. Alerts can be routed through the notification channels enabled for your workspace, including email, push and configured integrations. The available history contains 81 indexed incidents, giving each alert context beyond the current status. A recent indexed incident was “Service Degradation Affecting Dashboards Visualization in US2 Region”.
Get notified about degraded performance, partial impact and smaller incidents that do not represent a complete outage. Uptimus currently tracks 73 Thousandeyes components: Alert processing, Cloud and Enterprise Agents: Registration controller, Data Centers: AMER, Data Centers: APAC. Alerts can be routed through the notification channels enabled for your workspace, including email, push and configured integrations.
Planned work published by the official provider.
Description: Network Maintenance Impact: Possible missing test rounds, destination unreachable, high loss/latency/jitter Start time: 2026-12-03 00:00:00 UTC End time: 2026-12-03 06:00:00 UTC Affected Cloud Agents: - Manchester, England (Sky) - Manchester, England - IPv6 (Sky)
Started Dec 3, 2026, 12:00 AM UTC · Ongoing
Due to AWS decommissioning several Wavelength Zones, the Cloud Agents Operations Team will be decommissioning the following Cloud Agents starting November 16th: 1. Bangkok, Thailand (AWS Local Zone) 2. Querétaro, Mexico (AWS Local Zone) We advice customers to update their tests replacing Bangkok, Thailand (AWS Local Zone) with `Thailand (AWS ap-southeast-7)` and Querétaro, Mexico (AWS Local Zone) with Central Mexico (AWS mx-central-1) or by removing these Agents before November 16th.
Started Nov 16, 2026, 12:00 AM UTC · Ongoing
The Cloud Agents Operations Team will perform a capacity increase on the Cloud Agent. This also includes adding IP addresses to the Cloud Agent. When: 2026-11-10 from 10:00 to 18:00 UTC Impact: No impact is expected The IP address spaces are: - 89.6.179.192/26 - 2A01:807:FFFF:C800::/56
Started Nov 10, 2026, 10:00 AM UTC · Ongoing
The Cloud Agents Operations Team will perform a capacity increase on the Cloud Agent. This also includes adding IP addresses to the Cloud Agent. When: 2026-11-10 from 10:00 to 18:00 UTC Impact: No impact is expected The IP address spaces are: - 45.152.148.0/24 - 2a02:9010:c0::/48
Started Nov 10, 2026, 10:00 AM UTC · Ongoing
The Cloud Agents Operations Team will perform a capacity increase on the Cloud Agent. This also includes adding IP addresses to the Cloud Agent. When: 2026-11-5 from 08:00 to 12:00 UTC Impact: No impact is expected The IP address spaces are: - 123.63.150.96/27 (new) - 118.185.145.96/27 - 2400:5200:1880:51::100/120
Started Nov 5, 2026, 08:00 AM UTC · Ongoing
Description: Network Maintenance Impact: Possible missing test rounds, destination unreachable, high loss/latency/jitter Start time: 2026-11-02 05:00:00 UTC End time: 2026-11-02 11:00:00 UTC Affected Cloud Agents: - Ashburn, VA (Charter) - Ashburn, VA - IPv6 (Charter)
Started Nov 2, 2026, 05:00 AM UTC · Ongoing
Description: The ThousandEyes team will change the addresses of the Cloud Agent in the continued effort to improve quality of service. The current IP address space won't be used after the maintenance. Start time: 2026-10-29 05:00:00 UTC End time: 2026-10-29 13:00:00 UTC Affected Cloud Agents: -New Delhi, India -New Delhi, India - IPv6 The new IP address spaces are: 150.129.234.128/27 150.129.234.160/27 2001:7500:1077:0001::0/64 Impact: Possible missing test rounds, destination unreachable, high loss/latency/jitter Workaround: None ThousandEyes support is available to be of assistance 24 hours a day. Please open a chat from within app.thousandeyes.com to speak with a support engineer or send an email to [email protected] if you have any questions
Started Oct 29, 2026, 05:00 AM UTC · Ongoing
Description: Network Maintenance Impact: Possible missing test rounds, destination unreachable, high loss/latency/jitter Start time: 2026-10-29 04:00:00 UTC End time: 2026-10-29 09:00:00 UTC Affected Cloud Agents: - Santo Domingo, Dominican Republic (Claro) - Santo Domingo, Dominican Republic - IPv6 (Claro)
Started Oct 29, 2026, 04:00 AM UTC · Ongoing
Downdetector public pages are led by user reports. Uptimus combines community activity with official provider incidents, maintenance windows and component health when the source publishes them.
| Comparison criteria | Uptimus | Downdetector |
|---|---|---|
| Community outage reports for Thousandeyes | Included | Included |
| Adaptive baseline that separates isolated reports from wider disruption | Included | Included |
| 24-hour report activity and regional outage view | Included | Included |
| One workspace for websites, provider status pages, Steam games and Android apps and games | Included | Separate product |
| Email, push and webhook alerts from the same workspace | Included | Separate product |
| Official incident updates and status timeline for Thousandeyes | Included | User-report led |
| Component health and maintenance windows kept separate | Included | Limited on public pages |
The official status page for Thousandeyes reports ongoing maintenance. An unresolved official incident is listed: “Network outage in London, England (Webex Calling)”. Components reported as affected: Cloud Agents: Europe, Middle East and Africa, Data Centers: EMEA. 0 reports were recorded for Thousandeyes in the last 24 hours. Last official check: .
Share your thoughts about Thousandeyes
Be the first to comment!
Rate this service
No reviews yet
Discover other popular services and their current status
