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    Last checked Oct 26, 10:56 PM UTC

    Vanilla Forums status

    Customer community platform for improved engagement and support.

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    Maintenance

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    Current statusHealth graphOutage reportsOutage mapSocial signalsStatus historyComponentsIncident historyMaintenanceCommunityReviewsAboutFAQsMonitor serviceSimilar servicesComparison

    Latest activity

    Last 24 hours
    1. Official status checked

      Vanilla Forums has active maintenance

      Official provider status
      Oct 26, 10:56 PM UTC

    Vanilla Forums outage reports

    0 individual report entries in the last 24 hours. This list includes legacy imports; external source aggregates are shown in the chart.

    No recent outage reports

    No community outage reports have been submitted for this service in the last 24 hours.

    Get notified about Vanilla Forums outages

    Monitor Vanilla Forums with Uptimus and get alerts when its status changes.

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    Vanilla Forums outage map

    Approved reports from the last 24 hours, grouped by country. Markers show country-level locations, not precise locations or confirmed affected infrastructure.
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    Vanilla Forums outage map

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    Vanilla Forums status history

    Official status observations, not measured service uptime.

    Vanilla Forums components

    Component nameStatus
    Vanilla Forums AWS - Canada Central — AWS Canada Central Enterprise Plan Communities statusUp
    Vanilla Forums AWS - EU Central — AWS EU Central Enterprise Plan Communities statusUp
    Vanilla Forums AWS - US West — AWS US West Enterprise Plan Communities statusUp
    Vanilla Forums Amazon AWS — AWS route53 statusUp
    Vanilla Forums Cloudflare — Cloudflare Cloudflare Authoritative DNS statusUp
    Vanilla Forums VexxHost - Canada Central — VexxHost Canada Central Enterprise Plan Communities statusUp
    Vanilla Forums VexxHost - US West — VexxHost US West Enterprise Plan Communities statusUp
    Vanilla Forums AWS - Canada Central — AWS Canada Central Corporate Plan Communities statusUp
    Vanilla Forums AWS - EU Central — AWS EU Central Corporate Plan Communities statusUp
    Vanilla Forums AWS - US West — AWS US West Corporate Plan Communities statusUp

    Vanilla Forums incident history

    Official incidents, early warnings and community reports are identified separately. Early warning history covers only the last 24 hours. Dates use your time zone.

    View more history
    Incident nameDurationStartedUTCAcknowledgedSeverity
    Official status·Resolved1h 45mMay 1, 202612:15 AM UTCYesMinor
    Official status·Resolved8mDec 5, 20259:07 AM UTCYesCritical
    Official status·Resolved2h 32mSep 23, 20255:45 PM UTCYesMinor
    Official status·Resolved36mAug 22, 202511:17 AM UTCYesMinor
    Official status·Resolved25mJul 14, 202510:36 PM UTCYesMinor
    Official status·Resolved21mMay 28, 20259:46 PM UTCYesCritical
    Official status·Resolved3h 6mMay 13, 20251:55 PM UTCYesMajor
    Official status·Resolved3h 34mMay 12, 20255:25 AM UTCYesMajor

    About Vanilla Forums monitoring on Uptimus

    Uptimus monitors Vanilla Forums through its official status source and normalizes published incidents, maintenance windows and component health into one consistent service status.

    This page currently includes 36 monitored components, 49 indexed incidents, 57 maintenance windows and 18 days of known history.

    Uptimus is an independent monitoring service and is not affiliated with Vanilla Forums. A healthy status does not guarantee that every user, device or region is unaffected.

    How Uptimus monitors Vanilla Forums

    Get notified when Vanilla Forums or one of its monitored components reports a major outage or another critical service disruption. Alerts can be routed through the notification channels enabled for your workspace, including email, push and configured integrations. The available history contains 49 indexed incidents, giving each alert context beyond the current status. A recent indexed incident was “Emergency Maintenance”.

    Get notified about degraded performance, partial impact and smaller incidents that do not represent a complete outage. Uptimus currently tracks 36 Vanilla Forums components: AWS Canada Central Enterprise Plan Communities, AWS EU Central Enterprise Plan Communities, AWS US West Enterprise Plan Communities, AWS route53. Alerts can be routed through the notification channels enabled for your workspace, including email, push and configured integrations.

    Scheduled maintenance

    Planned work published by the official provider.

    1. ✓

      Scheduled Maintenance: November 18, 2026 European Union

      Maintenance

      We will be performing scheduled maintenance across our hosting regions from November 16–18, 2026. This maintenance is part of our ongoing efforts to maintain the security, stability, and reliability of the Higher Logic Vanilla platform. During these maintenance windows, community services will be intermittently unavailable for approximately 2–3 hours. The maintenance will be performed on separate dates for each hosting region: United States: Monday, November 16 - 8:00 PM – 11:00 PM ET Canada: Tuesday, November 17 - 8:00 PM – 11:00 PM ET European Union: Wednesday, November 18 - 5:00 PM – 8:00 PM ET (11:00 PM – 2:00 AM CET) All dates and times are listed in Eastern Time (ET), except where otherwise noted. The EU maintenance window extends into November 19 in Central European Time. What to Expect * Temporary Service Interruption: Communities hosted in the affected region will be intermittently unavailable during their scheduled maintenance window. * Expected Duration: Maintenance is expected to take approximately 2–3 hours per region. * Service Restoration: Community services will be restored once maintenance has been completed. Action Required No action is required from community administrators. However, we recommend planning any scheduled community activities or integrations around the maintenance window for your hosting region. We appreciate your patience and understanding as we perform these essential updates. If you have any questions or concerns about the upcoming maintenance, please contact Higher Logic Support.

      Started Nov 18, 2026, 11:00 PM UTC · Ongoing

    2. ✓

      Scheduled Maintenance: November 17, 2026 Canada

      Maintenance

      We will be performing scheduled maintenance across our hosting regions from November 16–18, 2026. This maintenance is part of our ongoing efforts to maintain the security, stability, and reliability of the Higher Logic Vanilla platform. During these maintenance windows, community services will be intermittently unavailable for approximately 2–3 hours. The maintenance will be performed on separate dates for each hosting region: United States: Monday, November 16 - 8:00 PM – 11:00 PM ET Canada: Tuesday, November 17 - 8:00 PM – 11:00 PM ET European Union: Wednesday, November 18 - 5:00 PM – 8:00 PM ET (11:00 PM – 2:00 AM CET) All dates and times are listed in Eastern Time (ET), except where otherwise noted. The EU maintenance window extends into November 19 in Central European Time. What to Expect * Temporary Service Interruption: Communities hosted in the affected region will be intermittently unavailable during their scheduled maintenance window. * Expected Duration: Maintenance is expected to take approximately 2–3 hours per region. * Service Restoration: Community services will be restored once maintenance has been completed. Action Required No action is required from community administrators. However, we recommend planning any scheduled community activities or integrations around the maintenance window for your hosting region. We appreciate your patience and understanding as we perform these essential updates. If you have any questions or concerns about the upcoming maintenance, please contact Higher Logic Support.

      Started Nov 17, 2026, 11:00 PM UTC · Ongoing

    3. ✓

      Scheduled Maintenance: November 16, 2026 United States

      Maintenance

      We will be performing scheduled maintenance across our hosting regions from November 16–18, 2026. This maintenance is part of our ongoing efforts to maintain the security, stability, and reliability of the Higher Logic Vanilla platform. During these maintenance windows, community services will be intermittently unavailable for approximately 2–3 hours. The maintenance will be performed on separate dates for each hosting region: United States: Monday, November 16 - 8:00 PM – 11:00 PM ET Canada: Tuesday, November 17 - 8:00 PM – 11:00 PM ET European Union: Wednesday, November 18 - 5:00 PM – 8:00 PM ET (11:00 PM – 2:00 AM CET) All dates and times are listed in Eastern Time (ET), except where otherwise noted. The EU maintenance window extends into November 19 in Central European Time. What to Expect * Temporary Service Interruption: Communities hosted in the affected region will be intermittently unavailable during their scheduled maintenance window. * Expected Duration: Maintenance is expected to take approximately 2–3 hours per region. * Service Restoration: Community services will be restored once maintenance has been completed. Action Required No action is required from community administrators. However, we recommend planning any scheduled community activities or integrations around the maintenance window for your hosting region. We appreciate your patience and understanding as we perform these essential updates. If you have any questions or concerns about the upcoming maintenance, please contact Higher Logic Support.

      Started Nov 17, 2026, 01:00 AM UTC · Ongoing

    4. ✓

      Vanilla Scheduled Maintenance

      Resolved

      The scheduled maintenance has been completed.

      Started Sep 1, 2026, 09:00 PM UTC · Resolved Sep 2, 2026, 12:03 AM UTC

    5. ✓

      Standard Maintenance

      Resolved

      The scheduled maintenance has been completed.

      Started Aug 5, 2026, 04:00 PM UTC · Resolved Aug 5, 2026, 10:34 PM UTC

    6. ✓

      Standard Maintenance

      Resolved

      The scheduled maintenance has been completed.

      Started Jul 17, 2026, 12:00 AM UTC · Resolved Jul 17, 2026, 12:28 AM UTC

    7. ✓

      Emergency Maintenance

      Resolved

      The scheduled maintenance has been completed.

      Started May 1, 2026, 10:00 PM UTC · Resolved May 2, 2026, 12:00 AM UTC

    8. ✓

      Scheduled maintenance on US customer environments

      Resolved

      The scheduled maintenance has been completed.

      Started Feb 19, 2026, 03:00 AM UTC · Resolved Feb 19, 2026, 04:02 AM UTC

    Maintenance notifications
    Receive alerts when Vanilla Forums publishes planned, scheduled or active maintenance affecting the service. Uptimus has indexed 57 maintenance windows from the available Vanilla Forums history. Alerts can be routed through the notification channels enabled for your workspace, including email, push and configured integrations.
    Recovery notifications
    Know when Vanilla Forums or an affected component returns to healthy operation after an issue or outage. The current page contains 18 days of known status history, while resolved events remain available for later review. Alerts can be routed through the notification channels enabled for your workspace, including email, push and configured integrations.
    Status messages
    Uptimus stores the incident headline published by Vanilla Forums and presents it with the normalized service status. The available history contains 49 indexed incidents, giving each alert context beyond the current status. A recent indexed incident was “Emergency Maintenance”.
    Status details
    Incident and maintenance updates are preserved so you can follow investigations, mitigations and recovery progress. A recent official update preserved by Uptimus reads: “This incident has been resolved.”.
    Component status filtering
    Choose all components or only the Vanilla Forums products you use. Official alerts then respect that component selection. Uptimus currently tracks 36 Vanilla Forums components: AWS Canada Central Enterprise Plan Communities, AWS EU Central Enterprise Plan Communities, AWS US West Enterprise Plan Communities, AWS route53. Filtering changes which official alerts are delivered; it does not remove the provider's events from the public history.

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    Comparison

    Uptimus vs Downdetector for Vanilla Forums

    Downdetector public pages are led by user reports. Uptimus combines community activity with official provider incidents, maintenance windows and component health when the source publishes them.

    Uptimus vs Downdetector for Vanilla Forums
    Comparison criteriaUptimusDowndetector
    Community outage reports for Vanilla ForumsIncludedIncluded
    Adaptive baseline that separates isolated reports from wider disruptionIncludedIncluded
    24-hour report activity and regional outage viewIncludedIncluded
    One workspace for websites, provider status pages, Steam games and Android apps and gamesIncludedSeparate product
    Email, push and webhook alerts from the same workspaceIncludedSeparate product
    Official incident updates and status timeline for Vanilla ForumsIncludedUser-report led
    Component health and maintenance windows kept separateIncludedLimited on public pages
    IncludedUser-report led · Limited on public pagesSeparate product

    The official status page for Vanilla Forums reports normal operation. 0 reports were recorded for Vanilla Forums in the last 24 hours. Last official check: Oct 26, 10:56 PM UTC.

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