Access Issues with W. W. Norton Knowledge Base (Powered by KnowledgeOwl)
Resolved
The fix is holding and this incident is now resolved.
Apr 27, 5:38 PMResolved Apr 27, 6:54 PMNoneAdditional Digital Resources
Status Provider
Home
/
Status
/
Service
Home
/
Status
/
Service
Interactive learning platform for students and educators.
Source
auto
Category
Education
Adapter
STATUSPAGE IO
Verified
Pending review
Current state
Operational
Checked 14m ago
7
Components
0
Active incidents
0
Maintenance
9.09%
90d uptime
Access Issues with W. W. Norton Knowledge Base (Powered by KnowledgeOwl)
Apr 27, 5:38 PM
Normalized official status-page data for incidents, maintenance, components, and history.
9.09%
Known uptime
11 known history days
7
Components tracked
0 outage, 0 degraded
50
Incidents indexed
0 active right now
50
Maintenance windows
0 active or scheduled
Components with the most recent status-page events.
Additional Digital Resources
Operational
InQuizitive
Operational
Norton Ebooks
Operational
Norton Illumine
Operational
Norton Testmaker
Operational
Component changes, incidents, and maintenance windows grouped by day.
operational
degraded
outage
maintenance
unknown
1
operational days
0
degraded days
4
outage days
6
maintenance days
79
unknown days
Latest outages and degradations detected from the official status page.
The fix is holding and this incident is now resolved.
The links on wwnorton.com are restored and working as usual.
This incident has now been resolved. Students who encountered this issue while they were working on an assignment should refresh that assignment to continue. We appreciate your patience as we resolved this issue.
Search and catalog functions are working on wwnorton.com. Our team will continue to monitor this, but if you encounter any issues searching or browsing on wwnorton.com, please contact us via support.wwnorton.com/request
This issue is now resolved. If you still unable to submit an exam or desk copy request, please contact the Support Team at: https://support.wwnorton.com/request
This incident has been resolved.
This issue is resolved. If you experience any issue resetting your password now, please contact Support at support.wwnorton.com/request
This issue has been resolved. If you experience any additional issues navigating the website catalog, please contact Support at support.wwnorton.com/request
This incident has been resolved.
This incident has been resolved.
Scheduled and completed maintenance windows are separated from incidents.
The scheduled maintenance has been completed. If you need further assistance, please contact us via support.wwnorton.com/request
The scheduled maintenance has been completed.
The scheduled maintenance has been completed.
The scheduled maintenance has been completed.
The scheduled maintenance has been completed.
The scheduled maintenance has been completed.
The scheduled maintenance has been completed.
The scheduled maintenance has been completed.
The scheduled maintenance has been completed.
The scheduled maintenance has been completed.
Uptimus tracks the official Ww Norton And Company status page, normalizes upstream events, and separates incidents from scheduled maintenance.
Official source
https://status.wwnorton.com
Adapter
STATUSPAGE IO
Alert streams
Incidents, component changes, and maintenance windows.
Public SEO page
Indexable status history for users searching outage information.
Regional reports can be layered on top of official provider status when user signals are available.
Showing 1 to 7 of 7 tracked components.
| Component | Status | Type | Last changed |
|---|---|---|---|
wwnorton.com (main website) This is the main W. W. Norton website. | Operational | Component | Not recorded |
Norton Ebooks W. W. Norton high school and college ebooks | Operational | Component | Not recorded |
Norton Illumine W. W. Norton's ebooks with graded assignments, embedded questions, and interactive activities | Operational | Component | Not recorded |
InQuizitive W. W. Norton's adaptive learning tool for select high school and college textbooks | Operational | Component | Not recorded |
Smartwork5 W. W. Norton's online homework system for select high school and college textbooks | Operational | Component | Not recorded |
Norton Testmaker W. W. Norton's assessment builder and test bank tool for instructors | Operational | Component | Not recorded |
Additional Digital Resources This section is for all other digital products not listed individually on the status page. | Operational | Component | Not recorded |
Follow outages, degraded components, and maintenance updates in your Uptimus workspace with email, push, and webhook alerts.
Official provider components
Incident and maintenance separation
Workspace alerts and webhooks
Related status pages based on category, adapter type, and operational history.
Ww Norton And Company is currently marked as Operational in Uptimus based on the latest official status page check.
Supported status page providers are checked continuously by our scraper scheduler. The public page is cached briefly for SEO and performance.
No. Uptimus stores incidents and maintenance windows separately when the upstream provider exposes enough detail.
Yes. Create an Uptimus workspace, follow this provider, and choose email, push, or webhook notifications.
