Inkling Status

June 11, 2026 11:56PM UTC Scheduled - We will be conducting scheduled maintenance on our infrastructure as part of our ongoing commitment to delivering a reliable, high-performance platform for all users. Maintenance Schedule: June 12, 5:00PM Eastern U.S. Duration: 60 minutes Expected Impact: No disruption to users is anticipated, and no downtime is expected. We appreciate your understanding as we continue to invest in providing a dependable experience you can trust. June 12, 2026 9:00PM UTC Active - Scheduled maintenance is starting. June 12, 2026 10:00PM UTC Completed - Scheduled maintenance is complete.

June 11, 2026 11:56PM UTC Scheduled - We will be conducting scheduled maintenance on our infrastructure as part of our ongoing commitment to delivering a reliable, high-performance platform for all users. Maintenance Schedule: June, 12:00PM Eastern U.S. Duration: 60 minutes Expected Impact: No disruption to users is anticipated, and no downtime is expected. We appreciate your understanding as we continue to invest in providing a dependable experience you can trust. June 12, 2026 4:00PM UTC Active - Scheduled maintenance is starting. June 12, 2026 5:00PM UTC Completed - Scheduled maintenance is complete.

June 11, 2026 11:56PM UTC Scheduled - We will be conducting scheduled maintenance on our infrastructure as part of our ongoing commitment to delivering a reliable, high-performance platform for all users. Maintenance Schedule: June, 12 6:00AM Eastern U.S. Duration: 60 minutes Expected Impact: No disruption to users is anticipated, and no downtime is expected. We appreciate your understanding as we continue to invest in providing a dependable experience you can trust. June 12, 2026 10:00AM UTC Active - Scheduled maintenance is starting. June 12, 2026 11:00AM UTC Completed - Scheduled maintenance is complete.

June 4, 2026 5:17PM UTC Scheduled - We will be conducting scheduled maintenance on our infrastructure as part of our ongoing commitment to delivering a reliable, high-performance platform for all users. Maintenance Schedule: June 6, 1:30 AM Eastern U.S. Duration: 3 hours Expected Impact: While most users are not expected to experience any disruption, an intermittent service disruption of up to 5 minutes may occur while maintenance is in progress. June 6, 2026 5:30AM UTC Active - Scheduled maintenance is starting. June 6, 2026 8:30AM UTC Completed - Scheduled maintenance is complete.

June 3, 2026 9:30PM UTC Scheduled - We will be performing a scheduled deployment of EchoVideo as part of our ongoing commitment to delivering a reliable, high-performance platform for all users. Deployment Schedule: June 4, 5:00 PM Eastern U.S. Maintenance Window: 30 minutes Expected Impact: During the maintenance window, users may experience a brief interruption in service availability of up to 1 minute while updates are applied. These proactive deployments reflect our continued investment in delivering a dependable, enterprise-grade experience you can trust. We appreciate your understanding and continued partnership as we enhance the platform. June 4, 2026 9:00PM UTC Active - Scheduled maintenance is starting. June 4, 2026 9:00PM UTC Completed - Scheduled maintenance is complete.

June 3, 2026 9:31PM UTC Scheduled - We will be performing a scheduled deployment of EchoVideo as part of our ongoing commitment to delivering a reliable, high-performance platform for all users. Deployment Schedule: June 4, 12:00 PM Eastern U.S. Maintenance Window: 30 minutes Expected Impact: During the maintenance window, users may experience a brief interruption in service availability of up to 1 minute while updates are applied. These proactive deployments reflect our continued investment in delivering a dependable, enterprise-grade experience you can trust. We appreciate your understanding and continued partnership as we enhance the platform. June 4, 2026 4:00PM UTC Active - Scheduled maintenance is starting. June 4, 2026 4:30PM UTC Completed - Scheduled maintenance is complete.

June 3, 2026 9:30PM UTC Scheduled - We will be performing a scheduled deployment of EchoVideo as part of our ongoing commitment to delivering a reliable, high-performance platform for all users. Deployment Schedule: June 4, 6:00 AM Eastern U.S. Maintenance Window: 30 minutes Expected Impact: During the maintenance window, users may experience a brief interruption in service availability of up to 1 minute while updates are applied. These proactive deployments reflect our continued investment in delivering a dependable, enterprise-grade experience you can trust. We appreciate your understanding and continued partnership as we enhance the platform. June 4, 2026 10:00AM UTC Active - Scheduled maintenance is starting. June 4, 2026 10:30AM UTC Completed - Scheduled maintenance is complete.

May 13, 2026 8:39PM UTC Scheduled - We will be conducting scheduled maintenance on our infrastructure as part of our ongoing commitment to delivering a reliable, high-performance platform for all users. Maintenance Schedule: May 15, 5:00AM Eastern U.S. Duration: 30 minutes Expected Impact: No user impact is expected during this maintenance window. The updates will be implemented seamlessly with no anticipated downtime, service interruption, or disruption to platform availability. These proactive enhancements are part of our ongoing efforts to improve system performance, stability, and overall service reliability. We appreciate your understanding as we continue to invest in providing a dependable experience you can trust. May 15, 2026 9:00AM UTC Active - Scheduled maintenance is starting. May 15, 2026 9:30AM UTC Completed - Scheduled maintenance is complete.

May 12, 2026 5:54PM UTC Scheduled - As part of our ongoing commitment to platform security and customer self-service capabilities, Echo360 will be deploying an update to enhance LTI 1.1 credential management within EchoVideo. Deployment Schedule: May 12, 5:00 PM Eastern U.S. Duration: 30 minutes Expected Impact: No downtime or service interruption is expected during this maintenance window. This update will allow administrators to independently regenerate LTI 1.1 consumer keys and secrets directly within the platform, enabling faster credential rotation and simplifying updates to LMS integrations. This enhancement is being introduced in response to recent industry-wide security events affecting third-party educational technology integrations. May 12, 2026 9:00PM UTC Active - Scheduled maintenance is starting. May 12, 2026 9:30PM UTC Completed - Scheduled maintenance is complete.

May 7, 2026 11:48PM UTC Monitoring - Instructure (Canvas) is currently undergoing a data breach (separate from the one earlier this week) and the attackers have gained control of many Canvas instances. Users of these instances will not be able to sign in or access any content. Data syncs (either to or from Canvas) are presumed non-functional at the moment. We are actively monitoring the situation as it develops. May 8, 2026 1:51PM UTC Monitoring - In light of the recently reported global security incident involving Instructure Canvas, Echo360 is recommending that customers immediately disconnect their Canvas integration as a precautionary measure while the situation continues to be evaluated. While no Echo360 systems are affected, Echo360 is also prepared to disable integrations from our side where appropriate to help minimize potential risk. We will continue to monitor the situation closely and provide updates as more information becomes available. Please reach out directly to support@echo360.com for any assistance you require with working through this. May 8, 2026 4:18PM UTC Monitoring - Instructure has provided additional details regarding the recent Canvas security incident, including that the activity originated through Free-For-Teacher accounts and that they have no current evidence of persistence or broader credential compromise. Free-For-Teacher accounts have been disabled as part of their containment efforts. As previously communicated, Echo360 has no evidence that any Echo360 systems, customer environments, or integrations have been compromised. Our recommendation to temporarily disconnect Canvas integrations remains precautionary while institutions evaluate their own security posture and risk tolerance. We continue to actively monitor the situation and will provide additional updates as more information becomes available from Instructure. May 12, 2026 2:38PM UTC Resolved - Echo360 has completed active monitoring of the recently reported Instructure Canvas security incident and related product outage (https://www.instructure.com/incident_update). Instructure has reported that Canvas services are available, and Echo360 continues to have no evidence that any Echo360 systems, customer environments, or integrations were compromised. Customers who temporarily disconnected Canvas integrations as a precaution may re-enable those integrations in coordination with their institution’s security, LMS, and IT teams. Echo360 recommends that customers continue to follow Instructure’s published guidance, including reviewing administrator access, enforcing MFA for privileged accounts, and rotating API tokens or keys where applicable. For assistance reconnecting Canvas integrations with EchoVideo, EchoPoll, EchoExam, PointSolutions, or GoReact, contact support@echo360.com.