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    Last checked Oct 26, 11:14 PM UTC

    Nextiva status

    Unified customer experience management platform.

    Experiencing an issue?

    Nextiva logo

    Is Nextiva down?

    Operational

    Having issues with Nextiva?

    Share your experience to help others stay informed.

    Current statusHealth graphOutage reportsOutage mapSocial signalsStatus historyComponentsIncident historyMaintenanceCommunityReviewsAboutFAQsMonitor serviceSimilar servicesComparison

    Latest activity

    Last 24 hours

    1. Official status checked

      All systems operational

      Official provider status
      Oct 26, 11:14 PM UTC

    Nextiva outage reports

    0 individual report entries in the last 24 hours. This list includes legacy imports; external source aggregates are shown in the chart.

    30 reports loaded

    Reports older than 24 hours

    +3

    United States

    6 reports

    Major outage

    Aug 13, 4:40 PM · about 74 days ago

    View 6 reports
    1. Report 1 · Aug 13, 4:40:26 PM

      Major outage

    2. Report 2 · Aug 13, 4:40:26 PM

      Major outage

    3. Report 3 · Aug 13, 4:40:26 PM

      Major outage

    4. Report 4 · Aug 13, 4:40:14 PM

      Major outage

    5. Report 5 · Aug 13, 4:40:14 PM

      Major outage

    6. Report 6 · Aug 13, 4:40:14 PM

      Major outage

    +6

    United States

    9 reports

    Degraded performance

    Aug 13, 4:38 PM – Aug 13, 4:39 PM · about 74 days ago

    View 9 reports
    1. Report 1 · Aug 13, 4:39:58 PM

      Degraded performance

    2. Report 2 · Aug 13, 4:39:58 PM

      Degraded performance

    3. Report 3 · Aug 13, 4:39:58 PM

      Degraded performance

    4. Report 4 · Aug 13, 4:38:46 PM

      Degraded performance

    5. Report 5 · Aug 13, 4:38:46 PM

      Degraded performance

    6. Report 6 · Aug 13, 4:38:46 PM

      Degraded performance

    7. Report 7 · Aug 13, 4:38:14 PM

      Degraded performance

    8. Report 8 · Aug 13, 4:38:14 PM

      Degraded performance

    9. Report 9 · Aug 13, 4:38:14 PM

      Degraded performance

    +12

    United States

    15 reports

    Major outage

    Aug 13, 4:38 PM – Aug 13, 4:39 PM · about 74 days ago

    View 15 reports
    1. Report 1 · Aug 13, 4:39:42 PM

      Major outage

    2. Report 2 · Aug 13, 4:39:42 PM

      Major outage

    3. Report 3 · Aug 13, 4:39:42 PM

      Major outage

    4. Report 4 · Aug 13, 4:39:40 PM

      Major outage

    5. Report 5 · Aug 13, 4:39:40 PM

      Major outage

    6. Report 6 · Aug 13, 4:39:40 PM

      Major outage

    7. Report 7 · Aug 13, 4:39:18 PM

      Major outage

    8. Report 8 · Aug 13, 4:39:18 PM

      Major outage

    9. Report 9 · Aug 13, 4:39:18 PM

      Major outage

    10. Report 10 · Aug 13, 4:39:02 PM

      Major outage

    11. Report 11 · Aug 13, 4:39:02 PM

      Major outage

    12. Report 12 · Aug 13, 4:39:02 PM

      Major outage

    13. Report 13 · Aug 13, 4:38:30 PM

      Major outage

    14. Report 14 · Aug 13, 4:38:30 PM

      Major outage

    15. Report 15 · Aug 13, 4:38:30 PM

      Major outage

    Similar reports from the same location are grouped in 5-minute windows. Counts reflect the reports shown.

    Nextiva status history

    Official status observations, not measured service uptime.

    Nextiva components

    Component nameStatus
    Nextiva NEXT — NEXT Calling statusUp
    Nextiva Analytics statusUp
    Nextiva NEXT — NEXT SMS statusUp
    Nextiva App statusUp
    Nextiva NEXT — NEXT Email statusUp
    Nextiva Call Center statusUp
    Nextiva NEXT — NEXT XBert AI Employee statusUp
    Nextiva Chat statusUp
    Nextiva Contact Center statusUp
    Nextiva CRM statusUp

    Nextiva incident history

    Official incidents, early warnings and community reports are identified separately. Early warning history covers only the last 24 hours. Dates use your time zone.

    View more history
    Incident nameDurationStartedUTCAcknowledgedSeverity
    Official status·Resolved2h 18mOct 20, 20267:22 AM UTCYesMinor
    Official status·Resolved8h 45mOct 1, 20269:30 PM UTCYesMajor
    Official status·Resolved6mSep 18, 20262:34 PM UTCYesMajor
    Official status·Resolved27mSep 11, 20261:38 PM UTCYesMajor
    Official status·Resolved4h 43mAug 13, 20261:16 PM UTCYesCritical
    Official status·Resolved2h 34mAug 7, 20264:21 PM UTCYesCritical
    Official status·Resolved1h 5mJul 16, 20268:41 PM UTCYesMajor
    Official status·Resolved26mJul 1, 202612:44 PM UTCYesCritical

    About Nextiva monitoring on Uptimus

    Uptimus monitors Nextiva through its official status source and normalizes published incidents, maintenance windows and component health into one consistent service status.

    This page currently includes 21 monitored components, 59 indexed incidents, 56 maintenance windows and 11 days of known history.

    Uptimus is an independent monitoring service and is not affiliated with Nextiva. A healthy status does not guarantee that every user, device or region is unaffected.

    How Uptimus monitors Nextiva

    Get notified when Nextiva or one of its monitored components reports a major outage or another critical service disruption. Alerts can be routed through the notification channels enabled for your workspace, including email, push and configured integrations. The available history contains 59 indexed incidents, giving each alert context beyond the current status. A recent indexed incident was “Nextiva Contact Center Client Issues”.

    Get notified about degraded performance, partial impact and smaller incidents that do not represent a complete outage. Uptimus currently tracks 21 Nextiva components: NEXT Calling, Nextiva Analytics, NEXT SMS, Nextiva App. Alerts can be routed through the notification channels enabled for your workspace, including email, push and configured integrations.

    Maintenance notifications

    Get notified about Nextiva outages

    Monitor Nextiva with Uptimus and get alerts when its status changes.

    Start monitoring for free

    Nextiva outage map

    Approved reports from the last 24 hours, grouped by country. Markers show country-level locations, not precise locations or confirmed affected infrastructure.
    View full map

    Nextiva outage map

    Loading report locations…

    Scheduled maintenance

    Planned work published by the official provider.

    1. ✓

      Upcoming maintenance to Nextiva vFax service

      Resolved

      The scheduled maintenance has been completed.

      Started Sep 27, 2026, 01:00 AM UTC · Resolved Sep 27, 2026, 11:00 AM UTC

    2. ✓

      Upcoming maintenance to Nextiva service

      Resolved

      The Nextiva Engineering Team will be performing required maintenance for a subset of customers to ensure the health and stability of our services. The maintenance will begin September 23, at 8:00 p.m. MST and is expected to conclude at 4:00 a.m. MST on September 24. Calling and voicemail services will continue to operate normally during the maintenance window, with no interruption to inbound or outbound calling or voicemail access. During the maintenance window, the Nextiva Admin Portals will be available in read-only mode. Changes to account profiles, users, services, call routing, features, and other configuration settings will be temporarily unavailable until the maintenance is complete. If you are a call center agent or supervisor, please be sure to log in before the maintenance window begins. Users who log out during the maintenance window will not be able to log back in until the maintenance is complete.

      Started Sep 24, 2026, 03:00 AM UTC · Resolved Sep 24, 2026, 11:00 AM UTC

    3. ✓

      Upcoming maintenance to Nextiva service

      Resolved

      The Nextiva Engineering Team will be performing required maintenance for a subset of customers to ensure the health and stability of our services. The maintenance will begin September 22, at 8:00 p.m. MST and is expected to conclude at 4:00 a.m. MST on September 23. Calling and voicemail services will continue to operate normally during the maintenance window, with no interruption to inbound or outbound calling or voicemail access. During the maintenance window, the Nextiva Admin Portals will be available in read-only mode. Changes to account profiles, users, services, call routing, features, and other configuration settings will be temporarily unavailable until the maintenance is complete. If you are a call center agent or supervisor, please be sure to log in before the maintenance window begins. Users who log out during the maintenance window will not be able to log back in until the maintenance is complete.

      Started Sep 23, 2026, 03:00 AM UTC · Resolved Sep 23, 2026, 11:00 AM UTC

    4. ✓

      Upcoming maintenance to Nextiva service

      Resolved

      The scheduled maintenance has been completed.

      Started Aug 26, 2026, 06:00 AM UTC · Resolved Aug 26, 2026, 06:30 AM UTC

    5. ✓

      Upcoming maintenance to Nextiva service

      Resolved

      The scheduled maintenance has been completed.

      Started Jul 24, 2026, 06:00 AM UTC · Resolved Jul 24, 2026, 06:30 AM UTC

    6. ✓

      Upcoming maintenance to Nextiva service

      Resolved

      The scheduled maintenance has been completed.

      Started Jul 9, 2026, 04:00 AM UTC · Resolved Jul 9, 2026, 05:00 AM UTC

    7. ✓

      Upcoming maintenance to Nextiva service

      Resolved

      The scheduled maintenance has been completed.

      Started Jun 12, 2026, 04:00 AM UTC · Resolved Jun 12, 2026, 04:30 AM UTC

    8. ✓

      Upcoming maintenance to Nextiva service

      Resolved

      The scheduled maintenance has been completed.

      Started May 22, 2026, 04:00 AM UTC · Resolved May 22, 2026, 04:30 AM UTC

    Receive alerts when Nextiva publishes planned, scheduled or active maintenance affecting the service. Uptimus has indexed 56 maintenance windows from the available Nextiva history. Alerts can be routed through the notification channels enabled for your workspace, including email, push and configured integrations.
    Recovery notifications
    Know when Nextiva or an affected component returns to healthy operation after an issue or outage. The current page contains 11 days of known status history, while resolved events remain available for later review. Alerts can be routed through the notification channels enabled for your workspace, including email, push and configured integrations.
    Status messages
    Uptimus stores the incident headline published by Nextiva and presents it with the normalized service status. The available history contains 59 indexed incidents, giving each alert context beyond the current status. A recent indexed incident was “Nextiva Contact Center Client Issues”.
    Status details
    Incident and maintenance updates are preserved so you can follow investigations, mitigations and recovery progress. A recent official update preserved by Uptimus reads: “Engineers have addressed the remaining issue and inbound and outbound calling is working as intended for the impacted subset of Europe. Incident is resolved at this time.”.
    Component status filtering
    Choose all components or only the Nextiva products you use. Official alerts then respect that component selection. Uptimus currently tracks 21 Nextiva components: NEXT Calling, Nextiva Analytics, NEXT SMS, Nextiva App. Filtering changes which official alerts are delivered; it does not remove the provider's events from the public history.

    Fair questions, straight answers.

    Be the first to know when Nextiva goes down

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    Similar services
    Comparison

    Uptimus vs Downdetector for Nextiva

    Downdetector public pages are led by user reports. Uptimus combines community activity with official provider incidents, maintenance windows and component health when the source publishes them.

    Uptimus vs Downdetector for Nextiva
    Comparison criteriaUptimusDowndetector
    Community outage reports for NextivaIncludedIncluded
    Adaptive baseline that separates isolated reports from wider disruptionIncludedIncluded
    24-hour report activity and regional outage viewIncludedIncluded
    One workspace for websites, provider status pages, Steam games and Android apps and gamesIncludedSeparate product
    Email, push and webhook alerts from the same workspaceIncludedSeparate product
    Official incident updates and status timeline for NextivaIncludedUser-report led
    Component health and maintenance windows kept separateIncludedLimited on public pages
    IncludedUser-report led · Limited on public pagesSeparate product

    The official status page for Nextiva reports normal operation. 0 reports were recorded for Nextiva in the last 24 hours. Last official check: Oct 26, 11:14 PM UTC.

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    Community Discussion

    Share your thoughts about Nextiva

    A
    @Chris·Guest
    App is back up and running, but I can't text or make calls from it. "Network Error. Please try again later."
    2 months ago
    @C P·Guest
    Starting to come back up but still not populating needed data.
    2 months ago
    @scat·Guest
    NEXTIVA SUCKS! DONKEY BASEBALLS!
    2 months ago
    @scat·Guest
    NEXTIVA SUCKS!
    2 months ago
    @Karl·Guest
    It ain't working no mo. Not that it ever worked that well in the first place.
    2 months ago
    @Scott Erickson·Guest
    I would guess their authentication service (auth_nextiva_com) is getting DDOS'd. When trying to access the admin portal, I get a bad gateway error message Cloudflare or a simple one line webpage that says: "Unable to retrieve your available licenses. Please reload the page."
    2 months ago
    @Chris B·Guest
    I am here in St. Louis Missouri at 10:15am and nothing is working and I had a customer call but then can't check messages or voicemails. I really need this back up asap to conduct business like everyone else here!
    2 months ago
    @Chris·Guest
    I am here in St. Louis Missouri at 10:15am and nothing is working and I had a customer call but then can't check messages or voicemails. I really need this back up asap to conduct business like everyone else here!
    2 months ago