Is Prisma Cloud down?

Partially — Prisma Cloud is reporting degraded service.

Where does Uptimus get the official Prisma Cloud status?

Uptimus reads the official Prisma Cloud status source and normalizes its incidents, maintenance windows and component states. The links below let you verify the provider information directly. Prisma Cloud Status Page: https://status.prismacloud.com Prisma Cloud Home Page: https://www.paloaltonetworks.com/prisma/cloud

Prisma Cloud says it is up, but I am having issues. What could be wrong?

The official page may not yet reflect a new incident, the problem may affect only a small group of accounts or one region, or it may be local to your device, network, software or ISP. Check the affected components and community reports above, test another connection or device, and contact Prisma Cloud support if the problem continues.

How can I check whether Prisma Cloud is having issues?

Compare the normalized status and recent incidents on this page with the official provider source. Uptimus keeps official component changes, maintenance, community reports and recent incident details together so you can distinguish a broad outage from a local problem.

How to get notified about Prisma Cloud outages?

Add Prisma Cloud to your Uptimus workspace, then choose the event types and delivery channels you want to use. Depending on your plan and configuration, alerts can be sent by email, push, webhook or configured integrations for major outages, smaller issues, maintenance and recovery. If Prisma Cloud exposes components, you can monitor all of them or restrict official alerts to the products your team uses.

Prisma Cloud Status, Incidents and Uptime

Loading status page

Checking service and reports...

About Prisma Cloud monitoring on Uptimus

Uptimus monitors Prisma Cloud through its official status source and normalizes published incidents, maintenance windows and component health into one consistent service status.

This page currently includes 5 monitored components, 23 indexed incidents, 30 maintenance windows and 6 days of known history.

Uptimus is an independent monitoring service and is not affiliated with Prisma Cloud. A healthy status does not guarantee that every user, device or region is unaffected.

Outage notifications

Get notified when Prisma Cloud or one of its monitored components reports a major outage or another critical service disruption. Alerts can be routed through the notification channels enabled for your workspace, including email, push and configured integrations. The available history contains 23 indexed incidents, giving each alert context beyond the current status. A recent indexed incident was “Temporary performance degradation in the prisma APP”.

Issues notifications

Get notified about degraded performance, partial impact and smaller incidents that do not represent a complete outage. Uptimus currently tracks 5 Prisma Cloud components: prisma CLOUD website, API, SFTP, prisma APP. Alerts can be routed through the notification channels enabled for your workspace, including email, push and configured integrations.

Maintenance notifications

Receive alerts when Prisma Cloud publishes planned, scheduled or active maintenance affecting the service. Uptimus has indexed 30 maintenance windows from the available Prisma Cloud history. Alerts can be routed through the notification channels enabled for your workspace, including email, push and configured integrations.

Recovery notifications

Know when Prisma Cloud or an affected component returns to healthy operation after an issue or outage. The current page contains 6 days of known status history, while resolved events remain available for later review. Alerts can be routed through the notification channels enabled for your workspace, including email, push and configured integrations.

Status messages

Uptimus stores the incident headline published by Prisma Cloud and presents it with the normalized service status. The available history contains 23 indexed incidents, giving each alert context beyond the current status. A recent indexed incident was “Temporary performance degradation in the prisma APP”.

Status details

Incident and maintenance updates are preserved so you can follow investigations, mitigations and recovery progress. A recent official update preserved by Uptimus reads: “prisma APP experienced a temporary performance degradation. The issue was investigated, the root cause was identified, and corrective actions were implemented. The degradation may have caused brief periods of service unavailability for some users. Performan…”.

Component status filtering

Choose all components or only the Prisma Cloud products you use. Official alerts then respect that component selection. Uptimus currently tracks 5 Prisma Cloud components: prisma CLOUD website, API, SFTP, prisma APP. Filtering changes which official alerts are delivered; it does not remove the provider's events from the public history.

Prisma Cloud Status

Recent outage reports

No recent outage reports

Report a problem

Service uptime history

Prisma Cloud: Recent outages and issues

Prisma Cloud outage map

See where reports are coming from

Prisma Cloud tracked components

About Prisma Cloud monitoring on Uptimus

Frequently Asked Questions

Get notified when Prisma Cloud changes status