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    Last checked Oct 26, 11:47 PM UTC

    Videoask status

    Interactive video platform for one-on-one conversations and chatbots.

    Experiencing an issue?

    Videoask logo

    Is Videoask down?

    Operational

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    Current statusHealth graphOutage reportsOutage mapSocial signalsStatus historyComponentsIncident historyMaintenanceCommunityReviewsAboutFAQsMonitor serviceSimilar servicesComparison

    Latest activity

    Last 24 hours
    1. Official status checked

      All systems operational

      Official provider status
      Oct 26, 11:47 PM UTC

    Videoask outage reports

    0 individual report entries in the last 24 hours. This list includes legacy imports; external source aggregates are shown in the chart.

    No recent outage reports

    No community outage reports have been submitted for this service in the last 24 hours.

    Get notified about Videoask outages

    Monitor Videoask with Uptimus and get alerts when its status changes.

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    Videoask outage map

    Approved reports from the last 24 hours, grouped by country. Markers show country-level locations, not precise locations or confirmed affected infrastructure.
    View full map

    Videoask outage map

    Loading report locations…

    Videoask status history

    Official status observations, not measured service uptime.

    Videoask components

    Component nameStatus
    Videoask API statusUp
    Videoask Website, Web App and videoasks statusUp
    Videoask Auth0 Authentication API statusUp
    Videoask Subscriptions statusUp
    Videoask AWS route53 statusUp
    Videoask AWS lambda-us-east-1 statusUp
    Videoask AWS mediaconvert-us-east-1 statusUp
    Videoask AWS ecs-us-east-1 statusUp
    Videoask AWS rds-us-east-1 statusUp
    Videoask AWS elasticache-us-east-1 statusUp

    Videoask incident history

    Official incidents, early warnings and community reports are identified separately. Early warning history covers only the last 24 hours. Dates use your time zone.

    View more history
    Incident nameDurationStartedUTCAcknowledgedSeverity
    Official status·Resolved0mOct 20, 20257:00 AM UTCYesUnknown
    Official status·Resolved4h 51mAug 20, 20249:44 AM UTCYesUnknown
    Official status·Resolved169h 40mMay 1, 20248:42 AM UTCYesCritical
    Official status·Resolved11h 39mOct 30, 20239:00 PM UTCYesCritical
    Official status·Resolved23mAug 23, 20237:44 AM UTCYesCritical
    Official status·Resolved13h 1mAug 22, 20237:28 PM UTCYesCritical
    Official status·Resolved4h 20mJul 5, 20236:44 PM UTCYesCritical
    Official status·Resolved3h 5mJun 30, 20238:52 AM UTCYesUnknown

    About Videoask monitoring on Uptimus

    Uptimus monitors Videoask through its official status source and normalizes published incidents, maintenance windows and component health into one consistent service status.

    This page currently includes 14 monitored components, 40 indexed incidents, 22 maintenance windows and 1 days of known history.

    Uptimus is an independent monitoring service and is not affiliated with Videoask. A healthy status does not guarantee that every user, device or region is unaffected.

    How Uptimus monitors Videoask

    Get notified when Videoask or one of its monitored components reports a major outage or another critical service disruption. Alerts can be routed through the notification channels enabled for your workspace, including email, push and configured integrations. The available history contains 40 indexed incidents, giving each alert context beyond the current status. A recent indexed incident was “VideoAsk Platform Downgraded - AWS Incident”.

    Get notified about degraded performance, partial impact and smaller incidents that do not represent a complete outage. Uptimus currently tracks 14 Videoask components: API, Website, Web App and videoasks, Auth0 Authentication API, Subscriptions. Alerts can be routed through the notification channels enabled for your workspace, including email, push and configured integrations.

    Maintenance notifications

    Scheduled maintenance

    Planned work published by the official provider.

    1. ✓

      Scheduled maintenance

      Resolved

      The scheduled maintenance has been completed.

      Started Jul 11, 2024, 05:00 AM UTC · Resolved Jul 11, 2024, 06:00 AM UTC

    2. ✓

      Scheduled maintenance

      Resolved

      The scheduled maintenance has been completed.

      Started Jun 24, 2024, 07:00 AM UTC · Resolved Jun 24, 2024, 08:30 AM UTC

    3. ✓

      Scheduled maintenance

      Resolved

      The scheduled maintenance has been completed.

      Started Jun 20, 2024, 06:00 AM UTC · Resolved Jun 20, 2024, 10:00 AM UTC

    4. ✓

      Scheduled maintenance

      Resolved

      The scheduled maintenance has been completed.

      Started Jun 19, 2024, 06:00 AM UTC · Resolved Jun 19, 2024, 10:00 AM UTC

    5. ✓

      Scheduled maintenance

      Resolved

      The scheduled maintenance has been completed.

      Started Jun 18, 2024, 06:00 AM UTC · Resolved Jun 18, 2024, 10:00 AM UTC

    6. ✓

      Scheduled maintenance - Subscription Services

      Resolved

      The scheduled maintenance has been completed.

      Started Mar 3, 2024, 04:30 AM UTC · Resolved Mar 3, 2024, 09:30 AM UTC

    7. ✓

      Scheduled maintenance - Subscription Services

      Resolved

      The scheduled maintenance has been completed.

      Started Mar 2, 2024, 04:30 AM UTC · Resolved Mar 2, 2024, 09:30 AM UTC

    8. ✓

      Scheduled maintenance - Subscription Services

      Resolved

      The scheduled maintenance has been completed.

      Started Feb 25, 2024, 04:30 AM UTC · Resolved Feb 25, 2024, 09:30 AM UTC

    Receive alerts when Videoask publishes planned, scheduled or active maintenance affecting the service. Uptimus has indexed 22 maintenance windows from the available Videoask history. Alerts can be routed through the notification channels enabled for your workspace, including email, push and configured integrations.
    Recovery notifications
    Know when Videoask or an affected component returns to healthy operation after an issue or outage. The current page contains 1 days of known status history, while resolved events remain available for later review. Alerts can be routed through the notification channels enabled for your workspace, including email, push and configured integrations.
    Status messages
    Uptimus stores the incident headline published by Videoask and presents it with the normalized service status. The available history contains 40 indexed incidents, giving each alert context beyond the current status. A recent indexed incident was “VideoAsk Platform Downgraded - AWS Incident”.
    Status details
    Incident and maintenance updates are preserved so you can follow investigations, mitigations and recovery progress. A recent official update preserved by Uptimus reads: “At 09:00 CET on the 20th of October, our service experienced an unexpected outage due to an issue with AWS. We understand how much you rely on our service, and we sincerely apologize for any disruption this may have caused. Our team is actively working with…”.
    Component status filtering
    Choose all components or only the Videoask products you use. Official alerts then respect that component selection. Uptimus currently tracks 14 Videoask components: API, Website, Web App and videoasks, Auth0 Authentication API, Subscriptions. Filtering changes which official alerts are delivered; it does not remove the provider's events from the public history.

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    Comparison

    Uptimus vs Downdetector for Videoask

    Downdetector public pages are led by user reports. Uptimus combines community activity with official provider incidents, maintenance windows and component health when the source publishes them.

    Uptimus vs Downdetector for Videoask
    Comparison criteriaUptimusDowndetector
    Community outage reports for VideoaskIncludedIncluded
    Adaptive baseline that separates isolated reports from wider disruptionIncludedIncluded
    24-hour report activity and regional outage viewIncludedIncluded
    One workspace for websites, provider status pages, Steam games and Android apps and gamesIncludedSeparate product
    Email, push and webhook alerts from the same workspaceIncludedSeparate product
    Official incident updates and status timeline for VideoaskIncludedUser-report led
    Component health and maintenance windows kept separateIncludedLimited on public pages
    IncludedUser-report led · Limited on public pagesSeparate product

    The official status page for Videoask reports normal operation. 0 reports were recorded for Videoask in the last 24 hours. Last official check: Oct 26, 11:47 PM UTC.

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