Failures in point redemptions creations
Resolved
This incident has been resolved.
Jun 3, 2:12 PMResolved Jun 3, 6:56 PMMajorAPI
Status Provider
Home
/
Status
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Service
Home
/
Status
/
Service
eCommerce retention marketing platform for repeat shopper sales and loyalty.
Source
auto
Category
Analytics
Adapter
STATUSPAGE IO
Verified
Pending review
Current state
Operational
Checked 39m ago
26
Components
0
Active incidents
0
Maintenance
7.69%
90d uptime
Failures in point redemptions creations
Jun 3, 2:12 PM
Normalized official status-page data for incidents, maintenance, components, and history.
7.69%
Known uptime
13 known history days
26
Components tracked
0 outage, 0 degraded
50
Incidents indexed
0 active right now
51
Maintenance windows
0 active or scheduled
Components with the most recent status-page events.
Database
Operational
Loyalty & Referrals
Operational
API
Operational
API
Operational
API
Operational
Component changes, incidents, and maintenance windows grouped by day.
operational
degraded
outage
maintenance
unknown
1
operational days
0
degraded days
7
outage days
5
maintenance days
77
unknown days
Latest outages and degradations detected from the official status page.
This incident has been resolved.
This incident has been resolved. Full service recovery was confirmed at 2:40 PM EST. Loyalty Tiers customer data is loading normally in Admin, and we are no longer seeing related errors. End Time: 2:40 PM EST Thank you for your patience, The Yotpo Support Team
This issue has been resolved. The checkout widget should load normally on Shopify checkout again. Start Time: 2026-05-17 13:00:00 UTC Start Time: 2026-05-18 05:47:00 UTC If you have any further questions or concerns, please feel free to reach out to us by live chat or by submitting a support case. The Yotpo Support Team
The incident has been fully resolved.
The issue has been fully resolved, and login is now working properly.
End Time 20:25 CET The issue has been resolved. Thank you for your patience!
Overall Description of the issue and Affected Services: A technical transition within our email delivery infrastructure resulted in a two-phased disruption affecting review request emails. Start Time: Wednesday, April 8, 2026, 09:00 AM UTC Business Impact: Email Delivery: A portion of the scheduled review request emails were not sent as intended. Review Submissions: A subset of delivered emails contained links that led to landing page errors, preventing successful review submissions. Components Not Impacted: Existing reviews on storefronts, onsite widgets, and other core account functionalities remained fully operational and were not affected by this incident. Mitigation Efforts and Next Steps: Resolution: Our R&D team deployed two critical fixes—one on April 11 to restore email delivery and a final fix on April 13 to repair the corrupted landing page links. Note: Some users may receive a duplicate email as a result of this necessary correction. Monitoring: We have implemented enhanced monitoring and validation checks to prevent similar data discrepancies in future infrastructure updates. We apologize for the inconvenience and appreciate your patience while we work to resolve this service disruption. The Yotpo Team
Overall Description of the Issue and Affected Services: Users experience login issues and is redirected to an error page. Start Time: Apr 08, 2026 - 22:04 (UTC). End Time: Apr 08, 2026 - 23:40 (UTC). Business Impact: We are currently investigating an issue affecting users that are unable to login into their Yotpo account. At the moment, we are working on resolving the issue as soon as possible. We apologize for the temporary inconvenience. More details to follow in the next status update. If you have any further questions or concerns, please feel free to reach out to us by live chat or by submitting a support case. The Yotpo Support Team.
The incident has been fully resolved, and redemptions are now working as expected
The issue has been resolved and the functionality is back to normal. We thank you for your patience on this matter.
Scheduled and completed maintenance windows are separated from incidents.
The scheduled maintenance has been completed.
The scheduled maintenance has been completed.
The scheduled maintenance has been completed.
The scheduled maintenance has been completed.
The scheduled maintenance has been completed.
The scheduled maintenance has been completed.
The scheduled maintenance has been completed.
The scheduled maintenance has been completed.
The scheduled maintenance has been completed.
The scheduled maintenance has been completed.
Uptimus tracks the official Yotpo status page, normalizes upstream events, and separates incidents from scheduled maintenance.
Official source
https://status.yotpo.com
Adapter
STATUSPAGE IO
Alert streams
Incidents, component changes, and maintenance windows.
Public SEO page
Indexable status history for users searching outage information.
Regional reports can be layered on top of official provider status when user signals are available.
Showing 1 to 25 of 26 tracked components.
| Component | Status | Type | Last changed |
|---|---|---|---|
Platform | Operational | Group | Not recorded |
Reviews and UGC | Operational | Group | Not recorded |
Loyalty & Referrals | Operational | Group | 6/21/2026 |
SMS & Email Marketing | Operational | Group | Not recorded |
Admin | Operational | Component | Not recorded |
Admin | Operational | Component | Not recorded |
Admin | Operational | Component | Not recorded |
Yotpo Admin my.yotpo.com | Operational | Component | Not recorded |
API | Operational | Component | Not recorded |
API | Operational | Component | Not recorded |
API | Operational | Component | Not recorded |
API integration with Yotpo api.yotpo.com | Operational | Component | Not recorded |
SMS Delivery | Operational | Component | Not recorded |
Widgets (Pop-up, Rewards Page) | Operational | Component | Not recorded |
Widgets, Batch requests, JS & CSS w2.yotpo.com | Operational | Component | Not recorded |
Database AWS rds-us-east-1 | Operational | Component | Not recorded |
Database | Operational | Component | 6/21/2026 |
MMS Delivery | Operational | Component | Not recorded |
Email Delivery | Operational | Component | Not recorded |
Automated Messaging | Operational | Component | Not recorded |
Campaign Messaging | Operational | Component | Not recorded |
Integrations | Operational | Component | Not recorded |
Admin | Operational | Component | Not recorded |
API | Operational | Component | Not recorded |
Widgets (Product Page Widget, Customer Portal) | Operational | Component | Not recorded |
Follow outages, degraded components, and maintenance updates in your Uptimus workspace with email, push, and webhook alerts.
Official provider components
Incident and maintenance separation
Workspace alerts and webhooks
Related status pages based on category, adapter type, and operational history.
Yotpo is currently marked as Operational in Uptimus based on the latest official status page check.
Supported status page providers are checked continuously by our scraper scheduler. The public page is cached briefly for SEO and performance.
No. Uptimus stores incidents and maintenance windows separately when the upstream provider exposes enough detail.
Yes. Create an Uptimus workspace, follow this provider, and choose email, push, or webhook notifications.
